Fajardeen Shagul Hameed
Chennai
Summary
Senior Business Consultant with 15 years of experience, including 12 years specializing in the payments domain.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Senior Business Consultant
Expleo Group Solutions Projects 1.Fiserv Europe Limited
Chennai
09.2021 - Current
- Executed end-to-end testing for Swift, SEPA, Targe2, and SCT payments based on delivered features and PRT releases.
- Mentored junior consultants on best practices and project methodologies.
- Conducted comprehensive testing on UAEFTS, SWIFT, HKFPS, RTGS, and rerouted payments.
- Demonstrated expertise in ISO20022 messages including MT101, MT103, and PACS008 series.
- Performed regression and smoke testing across multiple payment types such as inward and outward CB, WSI, and ACH.
- Tested treasury and special deals to ensure compliance with standards.
- Prepared and executed detailed test cases for ISO20022 implementations.
- Participated in daily huddles to discuss defect resolution and project updates.
- Collaborated with business teams to gather scenarios for sanity, performance, and regression testing.
Testing Engineer
Project 2.Edge Verve- Infosys
Chennai
- Conducted end-to-end ISO20022 payments testing based on delivered features and PRT release updates.
- Executed testing on UAEFTS, SWIFT, HKFPS, RTGS, and reroute payments.
- Demonstrated expertise in ISO20022 messages including MT103, MT202, PACS008, CAMT056, among others.
- Performed regression and smoke testing across all payment types including inward and outward transactions.
- Prepared and executed test cases for ISO20022 compliance.
- Participated in daily huddles to discuss defects and progress.
- Collaborated with business team to gather testing scenarios for sanity and performance assessments.
- Completed UAT testing within timelines to ensure timely project launch.
Testing Engineer
Project 3.ENBD
Dubai
- Executed end-to-end payments testing for six entities: UAE, India, Egypt, Singapore, London, and KSA.
- Conducted comprehensive testing on UAEFTS, SWIFT, WPS, WSI, ACH, SARIE, and RTGS payments.
- Performed performance, regression, and smoke testing across all payment types.
- Developed test cases for ISO 20022 and Smart Business initiatives.
- Attended daily huddle sessions to discuss defects and project status.
- Collaborated with business team to gather scenarios for sanity, performance, and regression testing.
- Completed UAT testing within deadlines to ensure timely project launch.
- Evaluated compliance enhancements and regulatory requirements during testing phases.
Business Analyst/QA
Project4.FIS
Chennai
- Conducted need analysis for Cross-border Payments via real net payment platform application.
- Engaged with clients to enhance penetration and suggest improvements for payment application.
- Facilitated discussions on critical and minimal defects with clients to resolve issues effectively.
- Participated in daily stand-up calls for status updates, defect tracking, and pending action items.
- Collaborated with development team during Scrum meetings to expedite defect resolution.
- Interacted with vendors to support API responses, webhook notifications, and related inquiries.
- Trained offshore QA team in testing procedures for UK cross-border payments application.
- Maintained regular communication with clients for test run status updates and documentation.
Senior Specialist
Standard chartered global business SERVICES
Chennai
01.2013 - 01.2021
- Executed UAT testing on various internal banking products to strengthen quality assurance processes.
- Conducted UAT on Online 360 rewards application and points redemption for SCB UAE online banking.
- Performed UAT on electronic core banking system, validating branch deposits, debits, and credits.
- Completed UAT for online banking functionalities including card blocking, issuance, and loan booking.
- Executed UAT on EOPAL system to track fund statuses and retrieve swift copies/MT103.
- Conducted UAT on Cards 400 core banking system for thorough credit card transaction monitoring.
- Tested IVR enhancements to refine client experience and voice biometrics integration.
- Analyzed customer feedback to improve service delivery standards.
- Developed training materials for onboarding new team members.
- Facilitated communication between departments to ensure project alignment.
- Coordinated projects to meet client deadlines, communicating updates to involved parties.
- Developed training materials for new staff members regarding relevant topics.
- Assisted customers by facilitating product training and demonstrations to improve overall knowledge of features and functions
Technical Support Executive
Sutherland Global SERVICES
Chennai
01.2008 - 01.2012
- Provided technical support for Microsoft Windows OS, resolving user issues efficiently.
- Assisted customers with product inquiries and technical issues.
- Resolved software and hardware problems through remote troubleshooting.
- Collaborated with team members to enhance service quality and efficiency.
- Delivered expert assistance for Anti-Virus Support Team, addressing software concerns promptly.
Education
Bachelor of Engineering - Electrical and Electronics Engineering
Adhiparasakthi Eng. College
01-2007
Skills
- JIRA and test management tools
- Payments testing and UAT
- ISO20022 messaging
- Regression testing
- Test case preparation
- Swift and SCT payments
- Target2 and SEPA
- Finacle and Payments Hub
- BPM and compliance management
- Banking functionalities
- Credit card processing
- Electronic branch banking systems
- Defect tracking and reporting
- Client engagement strategies
- Cross-border payments management
- Project management skills
- Effective communication skills
- Team collaboration
Certification Details
- Certified in ISTQB Foundation Level
- Project Management Foundation
Personal Information
- Profession: Senior Business Consultant
- Marital Status: Married
Certification
- Certified in ISTQB Foundation Level
- Project Management Foundation
Languages
English
Proficient (C2)
C2
Tamil
Native
Native
Timeline
Senior Business Consultant
Expleo Group Solutions Projects 1.Fiserv Europe Limited
09.2021 - Current
Senior Specialist
Standard chartered global business SERVICES
01.2013 - 01.2021
Technical Support Executive
Sutherland Global SERVICES
01.2008 - 01.2012
Testing Engineer
Project 2.Edge Verve- Infosys
Testing Engineer
Project 3.ENBD
Business Analyst/QA
Project4.FIS
Bachelor of Engineering - Electrical and Electronics Engineering
Adhiparasakthi Eng. College
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