Fajardeen Shagul Hameed
Chennai
Summary
Senior Business Consultant with 15 years of experience, including 12 years specializing in the payments domain.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Senior Business Consultant
Expleo Group Solutions Projects 1.Fiserv Europe Limited
Chennai
09.2021 - Current
- Executed end-to-end testing for Swift, SEPA, Targe2, and SCT payments based on delivered features and PRT releases.
- Mentored junior consultants on best practices and project methodologies.
- Conducted comprehensive testing on UAEFTS, SWIFT, HKFPS, RTGS, and rerouted payments.
- Demonstrated expertise in ISO20022 messages including MT101, MT103, and PACS008 series.
- Performed regression and smoke testing across multiple payment types such as inward and outward CB, WSI, and ACH.
- Tested treasury and special deals to ensure compliance with standards.
- Prepared and executed detailed test cases for ISO20022 implementations.
- Participated in daily huddles to discuss defect resolution and project updates.
- Collaborated with business teams to gather scenarios for sanity, performance, and regression testing.
Testing Engineer
Project 2.Edge Verve- Infosys
Chennai
- Conducted end-to-end ISO20022 payments testing based on delivered features and PRT release updates.
- Executed testing on UAEFTS, SWIFT, HKFPS, RTGS, and reroute payments.
- Demonstrated expertise in ISO20022 messages including MT103, MT202, PACS008, CAMT056, among others.
- Performed regression and smoke testing across all payment types including inward and outward transactions.
- Prepared and executed test cases for ISO20022 compliance.
- Participated in daily huddles to discuss defects and progress.
- Collaborated with business team to gather testing scenarios for sanity and performance assessments.
- Completed UAT testing within timelines to ensure timely project launch.
Testing Engineer
Project 3.ENBD
Dubai
- Executed end-to-end payments testing for six entities: UAE, India, Egypt, Singapore, London, and KSA.
- Conducted comprehensive testing on UAEFTS, SWIFT, WPS, WSI, ACH, SARIE, and RTGS payments.
- Performed performance, regression, and smoke testing across all payment types.
- Developed test cases for ISO 20022 and Smart Business initiatives.
- Attended daily huddle sessions to discuss defects and project status.
- Collaborated with business team to gather scenarios for sanity, performance, and regression testing.
- Completed UAT testing within deadlines to ensure timely project launch.
- Evaluated compliance enhancements and regulatory requirements during testing phases.
Business Analyst/QA
Project4.FIS
Chennai
- Conducted need analysis for Cross-border Payments via real net payment platform application.
- Engaged with clients to enhance penetration and suggest improvements for payment application.
- Facilitated discussions on critical and minimal defects with clients to resolve issues effectively.
- Participated in daily stand-up calls for status updates, defect tracking, and pending action items.
- Collaborated with development team during Scrum meetings to expedite defect resolution.
- Interacted with vendors to support API responses, webhook notifications, and related inquiries.
- Trained offshore QA team in testing procedures for UK cross-border payments application.
- Maintained regular communication with clients for test run status updates and documentation.
Senior Specialist
Standard chartered global business SERVICES
Chennai
01.2013 - 01.2021
- Executed UAT testing on various internal banking products to strengthen quality assurance processes.
- Conducted UAT on Online 360 rewards application and points redemption for SCB UAE online banking.
- Performed UAT on electronic core banking system, validating branch deposits, debits, and credits.
- Completed UAT for online banking functionalities including card blocking, issuance, and loan booking.
- Executed UAT on EOPAL system to track fund statuses and retrieve swift copies/MT103.
- Conducted UAT on Cards 400 core banking system for thorough credit card transaction monitoring.
- Tested IVR enhancements to refine client experience and voice biometrics integration.
- Analyzed customer feedback to improve service delivery standards.
- Developed training materials for onboarding new team members.
- Facilitated communication between departments to ensure project alignment.
- Coordinated projects to meet client deadlines, communicating updates to involved parties.
- Developed training materials for new staff members regarding relevant topics.
- Assisted customers by facilitating product training and demonstrations to improve overall knowledge of features and functions
Technical Support Executive
Sutherland Global SERVICES
Chennai
01.2008 - 01.2012
- Provided technical support for Microsoft Windows OS, resolving user issues efficiently.
- Assisted customers with product inquiries and technical issues.
- Resolved software and hardware problems through remote troubleshooting.
- Collaborated with team members to enhance service quality and efficiency.
- Delivered expert assistance for Anti-Virus Support Team, addressing software concerns promptly.
Education
Bachelor of Engineering - Electrical and Electronics Engineering
Adhiparasakthi Eng. College
01-2007
Skills
- JIRA and test management tools
- Payments testing and UAT
- ISO20022 messaging
- Regression testing
- Test case preparation
- Swift and SCT payments
- Target2 and SEPA
- Finacle and Payments Hub
- BPM and compliance management
- Banking functionalities
- Credit card processing
- Electronic branch banking systems
- Defect tracking and reporting
- Client engagement strategies
- Cross-border payments management
- Project management skills
- Effective communication skills
- Team collaboration
Certification Details
- Certified in ISTQB Foundation Level
- Project Management Foundation
Personal Information
- Profession: Senior Business Consultant
- Marital Status: Married
Certification
- Certified in ISTQB Foundation Level
- Project Management Foundation
Languages
English
Proficient (C2)
C2
Tamil
Native
Native
Timeline
Senior Business Consultant
Expleo Group Solutions Projects 1.Fiserv Europe Limited
09.2021 - Current
Senior Specialist
Standard chartered global business SERVICES
01.2013 - 01.2021
Technical Support Executive
Sutherland Global SERVICES
01.2008 - 01.2012
Testing Engineer
Project 2.Edge Verve- Infosys
Testing Engineer
Project 3.ENBD
Business Analyst/QA
Project4.FIS
Bachelor of Engineering - Electrical and Electronics Engineering
Adhiparasakthi Eng. College
Similar Profiles
Dhileepan RaviDhileepan Ravi
Lead Test Engineer at Expleo Solutions LimitedLead Test Engineer at Expleo Solutions Limited
Preethi JayaramanPreethi Jayaraman
Automation Test Engineer at Expleo Solutions LimitedAutomation Test Engineer at Expleo Solutions Limited
Manoj KitturManoj Kittur
Associate Manager at Expleo Solutions Limited.Associate Manager at Expleo Solutions Limited.
Vedavalli SVedavalli S
Senior Technical Lead at Alten Calsoft LabsSenior Technical Lead at Alten Calsoft Labs
MOHAN RAJ. NMOHAN RAJ. N
Clinical Documentation Specialist at Acuity Solutions India Pvt Ltd (An IKS Health Company) | Client: Coastal MedicalClinical Documentation Specialist at Acuity Solutions India Pvt Ltd (An IKS Health Company) | Client: Coastal Medical