Farheen Nisa S
Bengaluru
Summary
Adept at data analytics and team leadership, I enhanced customer satisfaction and resolved complex issues at Flipkart(FRM). Monitoring junior associate at Genpact, I Significantly contributed to risk management and compliance,demonstrating advanced troubleshooting skills and a knack for performance monitoring. Highly efficient (Senior Analyst) well established in the fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. To seek and maintain full-time position that offers professional challenges unitizing interpersonal skills,excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Senior Process Associate
Genpact
Bengaluru
11.2021 - Current
- As an analyst, I was monitoring accounts, kyc and transaction of the account holder from the date of account creation till the last transaction made by the user.
- Evaluated customer account information against known watch lists or sanctions lists provided by government agencies.
- Monitored changes in customer behavior that may indicate possible criminal activity.
- Utilized various software tools to monitor transactions within the banking system.
- Analyzed suspicious transaction patterns to detect any fraudulent activities.
- Identified, investigated and reported on suspicious financial activity to the relevant authorities.
- Provided training on Anti Money Laundering processes and procedures to new staff members.
- Tracked regulatory changes related to AML and KYC requirements.
- Identified customer risk levels based on established criteria.
Associate
Flipkart
Bengaluru
09.2019 - 11.2021
- Responded quickly to alerts generated by automated systems designed to detect possible fraudulent activity.
- Monitored systems logs for unusual behavior that may indicate attempted or successful attempts at unauthorized access.
- Analyzed data from multiple sources such as credit card companies, banks, and payment processors for suspicious activity.
- Investigated and reported on potential fraud cases.
- Identified areas of risk exposure and implemented controls to minimize losses due to fraud.
- Provided regular reports on identified trends in fraud cases.
- Analyzed and monitored customer accounts for suspicious or fraudulent activity.
Education
B.com - Accounting And Finance
Bangalore University
Bangalore05-2017
Skills
- Trend tracking
- Process Analysis
- Report Analysis
- Adaptability and Flexibility
- Reliability
- Self Motivation
- Problem-solving abilities
Accomplishments
- Won an RNR in Flipkart
- received Bronze award in Genpact for good performance.
Languages
English
First Language
Hindi
Beginner
A1
Timeline
Senior Process Associate
Genpact
11.2021 - Current
Associate
Flipkart
09.2019 - 11.2021
B.com - Accounting And Finance
Bangalore University
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