Currently serving as a Senior Business Development Executive at Ziff Davis Performance Marketing, I am dedicated to ensuring a seamless and positive experience for every prospective client. I leverage advanced CRM proficiency and analytical skills to optimize appointment prioritization, manage inbound communications, and effectively convert leads into sales. My commitment to data-driven decision-making is reflected in the daily reporting and performance metrics I develop and distribute to stakeholders. My professional foundation is built on a diverse background in B2B environments, including roles as a Quality Assurance Analyst and Demand Generation Executive. These experiences honed my skills in auditing, campaign management, and coaching. With a BA in English Language and Literature from Sabarmati University, I possess strong communication skills that allow me to build meaningful relationships with customers. I am passionate about creating tangible value for clients and believe in a growth mindset-constantly learning from mistakes and building frameworks for effective prioritization. I thrive in collaborative environments, surrounding myself with motivated professionals to achieve collective goals. notably, I was recently recognized for outstanding performance in Q1.
Overview
12
12
years of professional experience
Work History
Sr. Business Development Executive
Ziff Davis Performance Marketing
Pune, Maharashtra
06.2022 - Current
Ensure each prospective client and potential customer has a positive experience with our company
Take the initiative to learn about the company and grow within the role
Prioritize which appointments take priority over others to maximize revenue
Field incoming phone calls and convert 50% or more to appointments
Develop and distribute reports of each day's appointments
Use Microsoft Office suite to manage various aspects of the job
Demonstrate a pleasant disposition with each prospect
Properly explain the products and services to prospective customers when making appointments
Complete required call sheets at the end of each day
Quality Assurance Team Lead
ALLTAKE B2B
Pune, Maharashtra
04.2022 - 06.2022
To Lead And Motivate The Qa Team To Ensure That All Objectives Are Achieved.
To Complete Monitoring, Recording Findings And Feeding Back Any Non-Compliance.
Coach Each Team Member And Provide Structured Feedback.
Conduct Regular 1:1 Reviews And Performance Appraisals With Each Team Member To Set & Review Performance Objectives And Formulate Individual Development Plans.
Identify Opportunities To Improve The Qa Process.
To Keep Accurate And Up To Date Kpis And Slas.
To Undertake Any Other Duty Or Responsibility That May Reasonably Be Allocated By Manager/Company'S Senior Management Team.
Quality Assurance Analyst
Facile Services Pvt Ltd
Pune, Maharashtra
03.2021 - 04.2022
Audit and monitor calls for Client.
Helping In Managing Campaign Deliveries
Maintaining Client Updates
Provide Feedback & Coaching To Assist in the creation of performance improvement.
Provide status reporting of team activities against the program plan or schedule.
Ensure that validated deliverable meet functional and specifications and requirements.
Quality Data Collection and Analysis.
Quality Assurance Analyst
XDBS Corporation
Pune Area
12.2018 - 03.2021
Audit and monitor calls for Client.
Helping In Managing Campaign Deliveries
Maintaining Client Updates
Provide Feedback & Coaching To Assist in the creation of performance improvement.
Provide status reporting of team activities against the program plan or schedule.
Ensure that validated deliverable meet functional and specifications and requirements.
Quality Data Collection and Analysis.
Demand Generation Executive
XDBS Corporation
Pune Area
03.2018 - 12.2018
Team work closely with the marketing and sales teams at XDBS acting as a key segway between marketing and sales activities.
To ensure key criteria are met from either inbound prospecting or via proactive, outbound prospecting.
Generating sales ready appointments from outbound calling.
Ensuring each appointment is well qualified and an opportunity for the Inbound Sales Team.
Continuously managing and reviewing pipeline, ensuring all new business opportunities are handled effectively to optimise sales conversion.
Developing solid relationships with key internal stakeholders including marketing, sales and senior management.
Making outbound calls, following up marketing campaigns and nurturing prospects to ensure we are ready to sell to them at the point they are ready to buy.
Sr. Research Analyst
Flexisales Inc.
Pune Area
04.2016 - 03.2018
Peaking with Key Decision Makers /influencers to promote the services.
Meet or exceed all marketing quotas and activity objectives in assigned territory.
Recommend improvements or changes to internal processes and data processing to meet or exceed marketing goals, and to achieve the highest level of client customer satisfaction.
Customer Sales Representative
Aegis Limited
Pune Area
05.2014 - 12.2014
Airtel Money Sale's Representative
Airtel Payments Bank is a public limited company with its headquarters in New Delhi, India. The company is a subsidiary of Bharti Airtel. It is the first company in India to receive a payments bank license from the Reserve Bank of India and it became the first live payments bank in the country.
Education
Bachelor of Arts - BA - English Language and Literature/Letters
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