Summary
Overview
Work History
Education
Skills
listening music
Timeline
Generic

FAUZIYA AYAZ KHAN

Faizabad

Summary

Dynamic and motivated Customer Support Representative with a strong foundation in communication and problem-solving skills, dedicated to fostering a customer-first approach. Proficient in managing customer inquiries through calls and email correspondence, ensuring timely and effective resolutions. Eager to leverage these abilities in a remote work environment, committed to delivering exceptional and professional customer service that enhances client satisfaction.

Overview

3
3
Languages

Work History

Fresher

  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Learned and adapted quickly to new technology and software applications.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

Master of Commerce - M.Com

Dr. Ram Manohar Lohia Avadh University
Faizabad
01-2019

Bachelor of Commerce - B.Com

Dr. Ram Manohar Lohia Avadh University
Faizabad
01-2017

Skills

  • Customer Support & Query Resolution
  • Communication Skills (Verbal & Written)
  • Call Handling (Inbound/Outbound)
  • Email & Chat Support
  • Basic Computer Skills (MS Word, Excel, Internet)
  • Problem Solving & Active Listening
  • Work From Home Readiness

listening music

- Strong interest in interacting with people and helping resolve their queries effectively
- Good listening skills and ability to understand customer concerns patiently
- Comfortable communicating in Hindi, English, and Urdu
- Regular use of mobile and internet for communication and information handling
- Quick learner with the ability to adapt to new systems and processes
- Able to manage time efficiently while working from home
- Personal interest in listening to music, which helps maintain focus and a positive mindset

Timeline

Bachelor of Commerce - B.Com

Dr. Ram Manohar Lohia Avadh University

Fresher

Master of Commerce - M.Com

Dr. Ram Manohar Lohia Avadh University
FAUZIYA AYAZ KHAN