Fazil A
Porur
Summary
A self motivated and hard working person with a wide range of experience in Human Resource Development. Having effective communication skill which helps in managing grievance and interpersonal issues in the organisation. Able to work on own initiative and a good team player. Proven leadership skills involving managing, developing and motivating teams to achieve their objectives.
Overview
18
18
years of professional experience
Work History
Manager
Poompuhar Thunikadai
Chennai
04.2010 - Current
- Established store tactics and strategies to achieve operational performance and sales goals.
- Coordinated special events such as promotions or seasonal displays.
- Conducted regular inventory counts throughout the year to maintain accurate records.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Monitored employee performance and identified performance gaps for corrective action.
- Monitored employee performance and provided feedback on a regular basis.
Operations Manager
India Shoes Private Limited
Chennai
02.2009 - 03.2010
Executive – HR & Admin
Stanford Shoes Pvt Ltd.
Chennai
04.2007 - 02.2009
Education
Master - psychology
Madras University
12-2009
MBA - Human Resource Management
Sathyabama University
01.2007
Bachelor of Commerce -
New College
01.2005
Skills
- Induction
- Performance Management
- Job Description
- Manpower Planning
- Exit Interview
- Retention plan implementation
- Formulating local HR policies
- Employee Communication
- Marketing
- Business administration
- Data analysis
- Customer service
Languages
- English
- Tamil
Personal Information
- Date of Birth: 10/11/85
Languages
English
Advanced
C1
Tamil
Proficient
C2
Timeline
Manager
Poompuhar Thunikadai
04.2010 - Current
Operations Manager
India Shoes Private Limited
02.2009 - 03.2010
Executive – HR & Admin
Stanford Shoes Pvt Ltd.
04.2007 - 02.2009
Master - psychology
Madras University
MBA - Human Resource Management
Sathyabama University
Bachelor of Commerce -
New College