Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies
Timeline
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Ayush Verma

Ayush Verma

Sr TIM Engineer
Pune

Summary

Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Sr TIM Engineer

Tech Mahindra Ltd.
Pune
2020.02 - Current

The role is required for successful migration current ITSM setup of TechMahindra Internal IT to ServiceNow. I am also responsible for managing current ITSM setup on BMC Remedy. Presently delegated to work as a Team Lead for a team of 5 resources.

Consultant ITSM

Column Software Pvt Ltd
New Delhi
2017.06 - 2020.02

My role in this position was to implement ITSM platform applications across customer environment. The role required on-site availability at client premises. I was responsible for Development, Testing, Support and Integrations of ITSM suite applications.

Application Support Analyst

Column Software Technologies
Pune
2016.05 - 2017.06

The position was for an L1/L2 support engineer where I was responsible for helping US based customers in troubleshooting and implementing their ITSM solutions on a rotational 24*7 support project.

Education

Bachelor of Engineering - Computer Technology

PCE, RTMNU
Nagpur
2011.08 - 2015.11

Senior Secondary School Examination - PCM

Model School Dalmianagar
Dehri On Sone
2009.04 - 2011.05

Secondary School Examination - 10th- All Subjects

DAV Public School
Dehri On Sone
2007.03 - 2008.05

Skills

    ServiceNow

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Languages

English

Hindi

Certification

ServiceNow Certified System Administrator,

Hobbies

Sports (Cricket)

Chess

Mobile Gaming

Timeline

Sr TIM Engineer

Tech Mahindra Ltd.
2020.02 - Current

Consultant ITSM

Column Software Pvt Ltd
2017.06 - 2020.02

Application Support Analyst

Column Software Technologies
2016.05 - 2017.06

Bachelor of Engineering - Computer Technology

PCE, RTMNU
2011.08 - 2015.11

Senior Secondary School Examination - PCM

Model School Dalmianagar
2009.04 - 2011.05

Secondary School Examination - 10th- All Subjects

DAV Public School
2007.03 - 2008.05

ServiceNow Certified System Administrator,

BMC Accredited System Administrator, Remedy 9.X

Ayush VermaSr TIM Engineer