Summary

Overview

Work History

Education

Skills

ARUN CHINNAKASI

Summary

Versatile Service Engineer skillful in troubleshooting with top-notch repair knowledge and technical expertise.
Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Service Engineer position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10

10

years of professional experience

Work History

Service Engineer

OHMS MOBILE SERVICES PTE LTD

06.2019 - Current

Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
Tested and checked performance of hardware and software programs.
Boosted service quality by continually updating technical knowledge and staying current with industry trends.

SERVICE ENGINEER

SRI AKSHAYA MOBILES PTE LTD

01.2015 - 10.2019

Supported sales team in securing new contracts by providing technical expertise during presentations and product demonstrations.
Drafted failure analysis reports in [Software] and prepared quotations for repair.
Maximized equipment reliability by recommending upgrades or replacements when necessary, based on performance evaluations.
Implemented efficient inventory management systems to ensure sufficient stock levels for spare parts required during servicing visits.

Service Engineer Trainee

PoorvIka Mobiles

05.2014 - 01.2015

Elevated team morale by promoting a collaborative work environment focused on knowledge sharing and professional growth.
Developed innovative repair techniques that reduced costs while maintaining quality standards consistently.
Facilitated continuous improvement initiatives within the service department, sharing best practices and lessons learned from challenging projects regularly.
Excelled in deadline-driven environments, ensuring all equipment repairs were completed within specified timeframes without compromising quality.

Education

Diploma in Mobile Servicing - Diploma in Mobile Servicing

Electron Technical Training Institute, Madurai.

Madurai, India

09.2014

Bachelor of Science - MANAGEMENT

Alagappa University, Karaikudi.

Karaikudi, India

05.2014

No Degree - High School Teaching

Govt Boys High School, Singampunari

Singampunari,India

03.2011

Skills

Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Installation and Repair
Attention to Detail
Work with Minimal Supervision
Flexible and Adaptable

Problem and Issue Resolution
Troubleshooting skills
Punctual and Reliable
Professional and Courteous
Quality Assurance
Teamwork and Collaboration
Friendly, Positive Attitude