Firstname Lastname
Chennai
Summary
Dynamic Senior Director with a proven track record at Neoware Technology Solutions, specializing in data science initiatives that significantly improved lead conversion rates and optimized pricing strategies. Expertise in program management and stakeholder engagement drives the successful delivery of innovative solutions. Strong focus on team collaboration and continuous improvement within cloud-native environments. Career aspirations include leading transformative data-driven projects to further enhance organizational effectiveness.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Director - Delivery
Neoware Technology Solutions
Chennai
01.2024 - Current
- Managed program for delivering data science models to aid IMG Academy in strategic decision-making.
- The team worked in data engineering, data science, data analysis, and ML areas using Python and AWS in cloud-native environments.
- Enhanced lead conversion rates through data-driven models.
- Formulated data-driven recommendations for effective pricing methods.
- Streamlined report generation process by transitioning from Excel to advanced BI tools.
Manager Consulting
Shell Downstream | CGI
Chennai
06.2017 - 02.2024
- Guided delivery management and consultancy projects, propelling strategic goals
- Led geographically dispersed teams, supporting a diverse group of over 25 members in various program initiatives.
- Led projects in the oil and gas downstream business, specializing in fleet cards.
- Played a strategic role as the liaison for one of CGI’s IPs for anti-money laundering solutions.
- Managed and delivered programs worth over $4 million annually across various downstream business areas.
- Delivered a complex SQL Server upgrade with minimal disruption across the applications estate.
- Helped the team deliver intelligent reporting and analytics projects using Agile methodologies.
- Led strategic project definition, roadmap planning, and core database transformation initiatives.
Various Roles
CGI
12.2005 - 02.2024
- Worked at different levels with increasing span of responsibility
- Handled all phases of project management in insurance, utilities, and oil and gas downstream domains.
- Worked on bids with opportunity leaders for new opportunities and expanding existing footprints
Offshore Delivery Lead
Northern Powergrid, UK | CGI
Chennai
01.2009 - 06.2017
- Conducted requirement gathering sessions and managed application transitions with clients in Manchester, UK.
- Transitioned into Offshore Delivery Lead role in 2010; drove program efficiency.
- Obtained an estimated CAD 3.2 million in annual earnings.
- Met with clients on-site to understand business requirements and to initiate transitions.
- Led the program delivery, working as part of the global team.
- Strategic consulting for an application transformation in Oracle.
- Implemented creative knowledge management techniques that accelerated turnaround times.
- Introduced effective methods for enhancing job roles, resulting in wider implementation.
Application Management & Team Leadership
AON, UK | CGI
UK
12.2005 - 01.2009
- Oversaw the management of critical claim settlement applications.
- Transitioned from a contributor role to leadership, focusing on operational efficiency.
Officer, IT
Punjab National Bank
Ahmedabad
12.2002 - 12.2005
- Managed delivery of core banking solution implementation projects in Gujarat Zone.
- Spearheaded comprehensive implementation, identifying validation process gaps.
- Created automation tools, receiving commendation from IT Head.
- Delivered solutions for data validation, ATM scrolls, credit data cleansing, and TCP/IP communication.
Education
MBA - Finance
University of Madras
Chennai06-2013
MCA - Computer Applications
Bharathidasan University
Tiruchirapalli06-2001
Diploma - Data Science
IIT Madras
ChennaiSkills
- Engagement Delivery
- Process Optimization and Continuous Improvement
- Technical Adaptability
- Expertise in various delivery models
- Estimation
- Project/Program Management
- Stakeholder management
- Delivery Excellence
- Digital awareness
- Consulting
- Agile methodologies
- Program management
Websites
Certification
- PMP
- PM/SDM Level 2 Competency team in CGI.
- AWS – Certified practitioner
- ITIL V4 Foundation
- SAFe Agilist and SAFe Scrum Master
- OCA by Oracle University
- AZ900 – Microsoft Azure Basics Foundation
Awards
- Received award for 'Excellent Service Delivery' by AON
- Received award for 'Excellent Client Delivery' by Northern Powergrid
- Received award for 'Best project' by G.M I.T in Punjab National Bank for CBS Menusearch program.
Languages
Tamil
First Language
English
Proficient (C2)
C2
Kannada
Upper Intermediate (B2)
B2
Telugu
Intermediate (B1)
B1
References
References available upon request.
Timeline
Senior Director - Delivery
Neoware Technology Solutions
01.2024 - Current
Manager Consulting
Shell Downstream | CGI
06.2017 - 02.2024
Offshore Delivery Lead
Northern Powergrid, UK | CGI
01.2009 - 06.2017
Various Roles
CGI
12.2005 - 02.2024
Application Management & Team Leadership
AON, UK | CGI
12.2005 - 01.2009
Officer, IT
Punjab National Bank
12.2002 - 12.2005
MBA - Finance
University of Madras
MCA - Computer Applications
Bharathidasan University
Diploma - Data Science
IIT Madras
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