Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Geordin Jose

Bangalore,Karnataka

Summary

Accomplished business executive drives strategic initiatives and delivers sustainable growth across retail, MarTech, avionics, manufacturing, and telecom industries. Successfully defines and implements large-scale IT programs that produce customer-centric outcomes while leading transformative solutions across diverse verticals.

Combines deep business acumen with technical leadership to spearhead organizational excellence as GCC leader. Manages full P&L accountability and partners directly with CXOs, Board members, and global leadership teams to align strategy and secure investments.

Builds, retains, and mentors high-performing teams at scale, delivering measurable business impact through strategic vision and operational excellence.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Director - Delivery

Epsilon – Publicis group Bangalore
09.2017 - Current
  • Delivery strategy and roadmap development for NA, APAC region for AWS based SAAS Martech platform.
  • Held full P&L ownership for International BU, managing multimillion-dollar budgets, optimizing OPEX and CAPEX across distributed teams in India, APAC, and GCC regions to deliver sustained margin improvements.
  • Championed cost transformation and operating margin enhancement initiatives, achieving YoY EBITDA growth of 5-10% by optimizing workforce allocation, vendor contracts, and delivery benchmarks.
  • Developed and executed business cases for new product/platform rollouts, ensuring board-level buy-in and aligning financial forecasts with corporate objectives for APAC and GCC markets.
  • Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
  • Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
  • Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Championed continuous improvement initiatives to drive operational excellence within the organization.
  • Commercialized multiple loyalty product offerings for APAC and Middle east region.
  • Leading AI driven product features for loyalty and data platform.
  • Define operation and governance model for mid market services
  • Facilitate Objectives and key results for each year and track.
  • Identify strategies for effort and cost reduction in loyalty program implementations
  • Co ordinate IT infrastructure , product and client teams to get the product customizations inline with requirements
  • Create loyalty solutions, integrators that cater to multiple industry verticals
  • Ensure consistent application of DevOps tools across teams
  • Collaborating with Tech , BSA , QA , PM chapters to drive customer centric outcomes.
  • Strengthened team capability through hiring, mentoring, and retaining top software engineering talent.
  • Provided thought leadership by contextualizing market trends and coaching team members in achieving mission objectives.
  • Influencing chapter leads to define product roadmaps and new investments.
  • Customer focus – define product features based on customer feedback loops and advice product PR teams on CDP / loyalty platforms trends.

Solution Architect, Tech Lead /manager

Infosys Bangalore, Shanghai, Beijing for Boeing, Microsoft, Tesla, Mercedes Benz
02.2010 - 09.2017
  • Managed an account team of over 300 employees from SOW to Implementation phase of multiple engagements.
  • Developed Beijing delivery center focused on Automotive manufacturing business.
  • Achieved revenue growth of over $3M YoY
  • Created and executed a growth plan 4% QoQ for the account.
  • Managed Alexa #1 ranked automotive website (7.5M user views / 10M times per month) and its underline lead to cash application stack for TESLA Motors for APAC region
  • Lead CMMI Level 5 assessment and audit across Infosys China and achieved certification for the organization.
  • Advised on complex design areas related to performance, resilience, and security.
  • Project manager for Airline Health Management system redefinition project
  • Technical Solutions delivery for client.
  • Identify New Opportunities with in account for Infosys
  • Release train engineer for the program using SAFe methodology
  • Responsible for Client satisfaction and quality of delivery , budgets, margins
  • Mentoring , Goal settings , performance management of 100+ team members

Delivery Manager (Manufacturing BU)

Infosys China Ltd
02.2016 - 02.2017
  • Manager P&L for manufacturing accounts with revenue ~$30M
  • Lead strategic account planning process, financial targets, sales volume.
  • Manage IT application development, maintenance and drives project acquisition
  • Drive pre-sales activities, winning proposal writing and presentation to customers.
  • Responsible for Client satisfaction and quality of delivery
  • Product manager for Mercedes Club product
  • Manages Innovation teams in Mercedes me landing , SHIELD and enterprise level data storage and management platform
  • Provide human centered designs for Daimler's sales application stack
  • Drive problem solving abilities of regional teams – APAC , Australia market for Tesla Motors
  • Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.

Solution Architect / Tech Manager (Manufacturing BU)

Infosys China Ltd
03.2014 - 02.2016
  • Development Manager – Integration application stack for APAC
  • Technology SME for order transaction application stack in APAC
  • Application support lead (SFDC,ERP,Order Management)for APAC
  • Mobile REST API development for social media, WeChat, iOS apps.
  • Influencing regional teams for IT vision of the corporate office.
  • Experienced agile methodology practitioner.
  • Achieved 90% application support coverage by APAC support team for customer
  • Project process implementation in customer IT organization thus reducing project risks.
  • Enterprise level application auth model implemented.
  • One year worked in Finance assurance area of the customer IT, supporting and enhancing various applications. Two years worked on a development of a platform build for Microsoft to convert top end customers to prospective revenue. This allows creation of a briefing, planning, agenda building, and budget allocation, execution of briefing, automatic invitation of speakers and finally a follow up and reporting mechanism
  • Risk management, Data security initiatives
  • Responsible for managing ODC with 50 People for Microsoft
  • Enhanced Customer Satisfaction score from 5 to 6 out of 7
  • Received Most Valuable Professional award, CMMI level 5 for the Project.

Education

Leadership with AI -

ISB
Hydrabad
01.2024

Advanced strategy management -

IIM
Kozhikode
01.2021

Masters Business Administration -

Symbiosis
Pune
01.2010

Bachelors in Engineering -

RGPV
Bhopal
01.2004

Skills

  • Global Team Leadership - Build and lead high-performing teams across NA, APAC, and Middle East; drive recruitment, development, and retention in multicultural environments
  • Full P&L Accountability - Complete ownership of budget, cost optimization, margin improvement, and financial reporting for $100M portfolios
  • Governance & Risk Management - Design and implement operational governance frameworks, risk management, and compliance structures for GCC operations
  • Large-Scale Portfolio Management - Manage multi-client, multi-product portfolios exceeding $100M revenue ensuring on-time, on-budget delivery and customer satisfaction
  • Digital Transformation Leadership - Lead enterprise-wide Agile and cloud-native transformations, delivering scalable SaaS platforms for global clients
  • AI Center of Excellence - Establish and lead AI CoE to drive organizational AI adoption and competitive advantage
  • Organizational Change Management - Lead culture transformation through process re-engineering, automation adoption, and policy development

Affiliations

  • Project Management Institute
  • CLMP
  • SAFe Agilist
  • BCG - Leading digital transformation

Certification

Leading Digital transformation – BCG | SAFe 5 Agilist |PMI – ACP – Certification | AWS |CLCMP

Timeline

Senior Director - Delivery

Epsilon – Publicis group Bangalore
09.2017 - Current

Delivery Manager (Manufacturing BU)

Infosys China Ltd
02.2016 - 02.2017

Solution Architect / Tech Manager (Manufacturing BU)

Infosys China Ltd
03.2014 - 02.2016

Solution Architect, Tech Lead /manager

Infosys Bangalore, Shanghai, Beijing for Boeing, Microsoft, Tesla, Mercedes Benz
02.2010 - 09.2017

Leadership with AI -

ISB

Advanced strategy management -

IIM

Masters Business Administration -

Symbiosis

Bachelors in Engineering -

RGPV

Similar Profiles

CREATE PROFILE
Geordin Jose