Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Awards
Personal Information
Timeline
Generic
Foram Nileshbhai Bavishi

Foram Nileshbhai Bavishi

Ahmedabad

Summary

Results-driven Senior Executive with VOIS, experienced in supplier reconciliation and customer experience improvement. Employed strategic thinking and fraud risk management to create quality controls, leading to enhanced team performance. Aims to integrate machine learning and DevOps methodologies to promote innovation and streamline operations.

Overview

7
7
years of professional experience

Work History

Senior Executive

VOIS
08.2023 - Current
  • Suppliers Reconciliation
  • Managing open items to generate value, and better customer experience.
  • Supporting the GRIR team in reporting and balance sheet reconciliation.
  • Handling high-care vendors' queries.
  • Implemented quality control measures to uphold company standards.
  • Evaluated individual and team business performance and identified opportunities for improvement.

External Employee

VOIS
11.2022 - 08.2023
  • Resolved any discrepancies between purchase orders and actual receipts of goods or services.
  • Supported the team with their reporting needs.
  • Worked with cross-functional teams to achieve goals.

Process Associate

TCS (Tata Consultancy Services)
05.2018 - 09.2022
  • Looking after the utility domain.
  • Addressing escalations involving international officials
  • Dealing with High risk customers
  • Developed solutions to improve customer service experience.
  • Assisted in training new escalation specialists on procedures and processes.

Education

M.Com (Master Of Commerce) -

Gujarat University (H.A. College of commerce)
Ahmedabad
01.2020

B.Com (Bachelor Of Commerce) -

Gujarat University (H.A. College of commerce)
Ahmedabad
01.2018

H.S.C -

Ganesh Vidhyamandir
03.2015

S.S.C. -

Ganesh Vidhyamandir
03.2013

Skills

  • Certified Advanced PowerPoint Course
  • Fraud risk management
  • Strategic thinking
  • Decision-making
  • PTP

Technical factor

  • Machine learning
  • DevOps Culture
  • Digital: AI

Hobbies and Interests

  • Acting (National award winner)
  • Yoga (Certified course)
  • Travelling
  • Trekking
  • Crafting
  • Reading & Writing poetry

Awards

  • Core excellence award Jun'24, VOIS
  • Star performer award, VOIS
  • Star Performer, TCS (Tata Consultancy Services)
  • R&R Award, TCS (Tata Consultancy Services)
  • National Drama Competition Award, College

Personal Information

  • Date of Birth: 07/09/98
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single

Timeline

Senior Executive

VOIS
08.2023 - Current

External Employee

VOIS
11.2022 - 08.2023

Process Associate

TCS (Tata Consultancy Services)
05.2018 - 09.2022

M.Com (Master Of Commerce) -

Gujarat University (H.A. College of commerce)

B.Com (Bachelor Of Commerce) -

Gujarat University (H.A. College of commerce)

H.S.C -

Ganesh Vidhyamandir

S.S.C. -

Ganesh Vidhyamandir

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Foram Nileshbhai Bavishi