Dynamic Senior Associate Business Analyst with a proven track record at Firstsource Solutions, excelling in business process improvement and analytical problem-solving. Spearheaded initiatives that enhanced project success rates and optimized data access, while fostering effective team engagement. Recognized for developing impactful training materials and driving informed decision-making through insightful reporting.
Hi, I’m
Franklin J
Senior Accociate
BANGALORE,KA
Summary
Overview
5
years of professional experience
5
Languages
Work History
Firstsource Solutions
Senior Associate Business Analyst
08.2022 - 10.2025
Job overview
- Improved overall project success rates with consistent monitoring of performance metrics and timely adjustments to strategies.
- Collaborated with diverse teams to achieve project goals within deadlines and budget constraints.
- Led team meetings to review progress, identify bottlenecks, and develop strategies for overcoming challenges.
- Managed multiple high-priority projects simultaneously while maintaining strict adherence to timelines and quality standards.
- Served as a subject matter expert in business analysis methodologies, providing guidance to junior team members as needed.
Avanze
Senior Analyst
08.2020 - 08.2022
Job overview
- Optimized data access and storage to improve performance of analytics systems.
- Developed and maintained data warehouses and data marts to support business operations.
- Created dashboards to monitor and track key performance indicators.
- Generated standard and custom reports to provide insights into business performance.
Education
Indian Institute Of Management And Technical EducationBengaluru, India
Bachelor of Commerce from Accounting And Finance
04.2001
University Overview
Seventh Day Adventist University Bengaluru, India
High School Diploma
04.2001
University Overview
Seventh Day Adventist SchoolBengaluru, India
No Degree from High School Administration
04.2001
University Overview
Skills
Business process improvement
Multi instrumentalist, Construction & Design & Photography.
Multi instrumentalist, Construction & Design & Photography.
That's a powerful combination of Hobbies which signifies my charcter,
As a multi-instrumentalist, I dive deep into the language of music, understanding rhythm, tone, and harmony.
In construction and design, I bring ideas to life in a tangible form—whether it’s drafting blueprints, building structures, or refining aesthetics. It’s where problem-solving meets creativity.
Through photography, I capture stories in a single frame. It's about perspective, light, and emotion—freezing moments that often go unnoticed. Each hobby complements the others, shaping how I create and experience life.
Timeline
Senior Associate Business Analyst
Firstsource Solutions
08.2022 - 10.2025
Senior Analyst
Avanze
08.2020 - 08.2022
Indian Institute Of Management And Technical Education
Bachelor of Commerce from Accounting And Finance
04.2001
Seventh Day Adventist University
High School Diploma
04.2001
Seventh Day Adventist School
No Degree from High School Administration
04.2001
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