G Saravanan
Trichy
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Assistant Sales Engineer
Kone Elevator India Pvt Ltd
Trichy
2022.07 - Current
- Prepared quotes for customers based on their needs, requests, and budget requirements.
- Performed post-sales follow up with customers to ensure satisfaction levels were met
- Monitored customer accounts regularly to ensure timely payment of invoices.
- Conducted market research and identified potential business opportunities.
- Conducted customer site visits for product demonstrations and training sessions.
- Developed effective relationships with key customers.
- Identified new business opportunities through account management techniques.
- Assisted in the development of sales plans, strategies and tactics to increase market share.
- Resolved customer inquiries promptly via phone or email communication channels.
- Conducted site visits to assess customer needs and recommend appropriate solutions.
- Provided price quotes and negotiated contracts to align with customer budgets and company profit margins.
- Utilized CRM software to track leads, customer interactions, and sales progress.
Senior Engineer Testing and Commissioning
Kone Elevator India Pvt Ltd
Trichy
2011.05 - 2022.06
- Created detailed test plans to assess product performance and reliability.
- Maintained accurate records of all testing procedures and results.
- Analyzed customer requirements and provided technical solutions that met their needs.
- Provided feedback on product design changes based on testing outcomes.
- Conducted analyses addressing failure, reliability or yield improvement.
- Finished projects on time and within budget.
- We have performed testing to determine functionality or optimization.
Junior Engineer Quality
Kone Elevator India Pvt Ltd
Trichy
2010.04 - 2011.04
- Monitored operations to ensure compliance with safety regulations.
- Developed and implemented test procedures for quality control.
- Maintained updated records of materials used in production processes.
- Surveyed sites, collected measurements, and assessed project conditions.
- Performed inspections of finished constructions.
Service Technician
Kone Elevator India Pvt Ltd
Trichy
2005.04 - 2010.03
- Conducted preventive maintenance on a variety of machines and systems.
- Troubleshoot electrical circuits using schematics and diagrams.
- Provided technical support to customers over the phone and in person.
- Tested repaired items to ensure functionality before returning them to customers.
- Diagnosed problems and determined solutions for various customer issues.
- Maintained accurate records of service calls, repairs, and parts used.
Education
Electrical and Electronics Engineering
Srinivasa Polytechnic College
Pudukkottai2005-03
Higher Secondary Graduate
R.C.Higher Secondary School
Trichy2002-03
Skills
- Client acquisition
- Proposal Development
- Sales closing
- Market Trends
- Cost Estimations
- Relationship Building
Accomplishments
- Best South Commssioning Enginner award received in the year of 2020
Languages
Tamil
First Language
English
Intermediate
B1
Address
- No 19/1, KRS Nagar 2nd Street,
- Edmalai patti pudur,
- Trichy 620012
Timeline
Assistant Sales Engineer
Kone Elevator India Pvt Ltd
2022.07 - Current
Senior Engineer Testing and Commissioning
Kone Elevator India Pvt Ltd
2011.05 - 2022.06
Junior Engineer Quality
Kone Elevator India Pvt Ltd
2010.04 - 2011.04
Service Technician
Kone Elevator India Pvt Ltd
2005.04 - 2010.03
Electrical and Electronics Engineering
Srinivasa Polytechnic College
Higher Secondary Graduate
R.C.Higher Secondary School
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