Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Assistant Sales Engineer
Kone Elevator India Pvt Ltd
Trichy
07.2022 - Current
Prepared quotes for customers based on their needs, requests, and budget requirements.
Performed post-sales follow up with customers to ensure satisfaction levels were met
Monitored customer accounts regularly to ensure timely payment of invoices.
Conducted market research and identified potential business opportunities.
Conducted customer site visits for product demonstrations and training sessions.
Developed effective relationships with key customers.
Identified new business opportunities through account management techniques.
Assisted in the development of sales plans, strategies and tactics to increase market share.
Resolved customer inquiries promptly via phone or email communication channels.
Conducted site visits to assess customer needs and recommend appropriate solutions.
Provided price quotes and negotiated contracts to align with customer budgets and company profit margins.
Utilized CRM software to track leads, customer interactions, and sales progress.
Senior Engineer Testing and Commissioning
Kone Elevator India Pvt Ltd
Trichy
05.2011 - 06.2022
Created detailed test plans to assess product performance and reliability.
Maintained accurate records of all testing procedures and results.
Analyzed customer requirements and provided technical solutions that met their needs.
Provided feedback on product design changes based on testing outcomes.
Conducted analyses addressing failure, reliability or yield improvement.
Finished projects on time and within budget.
We have performed testing to determine functionality or optimization.
Junior Engineer Quality
Kone Elevator India Pvt Ltd
Trichy
04.2010 - 04.2011
Monitored operations to ensure compliance with safety regulations.
Developed and implemented test procedures for quality control.
Maintained updated records of materials used in production processes.
Surveyed sites, collected measurements, and assessed project conditions.
Performed inspections of finished constructions.
Service Technician
Kone Elevator India Pvt Ltd
Trichy
04.2005 - 03.2010
Conducted preventive maintenance on a variety of machines and systems.
Troubleshoot electrical circuits using schematics and diagrams.
Provided technical support to customers over the phone and in person.
Tested repaired items to ensure functionality before returning them to customers.
Diagnosed problems and determined solutions for various customer issues.
Maintained accurate records of service calls, repairs, and parts used.
Education
Electrical and Electronics Engineering
Srinivasa Polytechnic College
Pudukkottai
03-2005
Higher Secondary Graduate
R.C.Higher Secondary School
Trichy
03-2002
Skills
Client acquisition
Proposal Development
Sales closing
Market Trends
Cost Estimations
Relationship Building
Accomplishments
Best South Commssioning Enginner award received in the year of 2020
Languages
Tamil
First Language
English
Intermediate
B1
Address
No 19/1, KRS Nagar 2nd Street,
Edmalai patti pudur,
Trichy 620012
Timeline
Assistant Sales Engineer
Kone Elevator India Pvt Ltd
07.2022 - Current
Senior Engineer Testing and Commissioning
Kone Elevator India Pvt Ltd
05.2011 - 06.2022
Junior Engineer Quality
Kone Elevator India Pvt Ltd
04.2010 - 04.2011
Service Technician
Kone Elevator India Pvt Ltd
04.2005 - 03.2010
Electrical and Electronics Engineering
Srinivasa Polytechnic College
Higher Secondary Graduate
R.C.Higher Secondary School
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