Dedicated professional with a proven track record of effectively managing support teams to ensure high levels of customer satisfaction. Skilled in utilizing advanced problem-solving techniques to efficiently handle complex issues and foster team collaboration. Known for promoting continuous improvement and adaptability to changing needs, resulting in optimal team performance and customer satisfaction. Experienced Support Specialist with a strong focus on delivering exceptional client assistance, resolving complex issues, and achieving results through troubleshooting, communication, and conflict resolution.
RDBMS concepts
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