Dedicated Learning Manager with over 1 year of hands-on experience in EdTech operations, delivering quality support and enhancing customer satisfaction through voice, chat, and email channels. Proficient in CRM systems, issue tracking, and customer communication. Adept at collaborating with operations and tech teams to enhance service delivery Known for professionalism, clarity in communication, and a proactive approach to improving user experience, and driving retention.
English:, Kannada:, Hindi (Intermediate)
Travelling, Biking, Playing Cricket, Music