Gagandeep Kaur

• Contact and engage with potential clients (Domestic/International) through constant follow-up & meetings.
• Build and maintain strong relationships with clients, including regular communication and follow-up.
• Attending developer meetings & channel partner orientations as and when required.
• Participate in the Negotiation meeting with the buyer & builder.
• Provide exceptional customer service to clients throughout the sales process.
• Maintain accurate records of sales activities and client interactions.

• Promoted coffee consumption, resulting in a 18% increase in customer sales.
• Managed cafe operations, improving efficiency by 40% through staff coordination.
• Coordinated staff schedules, reducing conflicts by 85%.
• Ensured cafe equipment's optimal performance, decreasing downtime by 15%.
• Maintained billing procedures, leading to a 10% reduction in billing errors.
• Developed deals and discounts, attracting 30% more potential customers.
• Maintained service quality, resulting in a 15% increase in customer satisfaction.
• Coordinated with the baker and chef to introduce new menu items, and ensured smooth cafe operations during understaffed periods, preventing customer service disruptions.
• Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with eateries.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction
• Keep a record of monthly expenses and revenues

• Process and review all requests of data updating for suppliers from BUs/Functions with documents in Bahasa Indonesia
• Completion of end-to-end invoice verification (two way or three way match among Purchase
• Order -Good Receipt - Invoice Receipt), Post journal entry in the system
• Handle queries and coordinate with BUs/Functions to resolve issues during invoice processing
• Also, help peers in team with invoices in Bahasa Indonesia
• Perform payment process for assigned BUs/Functions and ensure payment made timely and correctly
• Review all the financial accounting processes and key internal control point to monitor alignment with the standard Corporate and BU Policies &procedures
• Keep updated on all documents such as SOP etc Initiate, suggest and demonstrate process improvement.

• Identifying & approaching to the Key customers Represent Brand Mercedes-Benz & provideexcellent customer service
• Analysis of needs and requirement, Product demo, Presentation of offer and negotiation,
• Closure of sale
• Marketing and Promotional activities Closely working with Daimler Financial Services (India)to promote financial products along with Cars.