Gajendra Singh Choudhary
Tonk
Summary
Enthusiastic and detail-oriented professional seeking a position in Management. Bringing hands-on experience in managing cafe operations, excellent customer service skills, and a passion for delivering quality service in dynamic environments. Resourceful Cafe Manager known for high productivity and efficient task completion. Specialize in inventory management, customer service excellence, and team leadership. Excel in time management, problem-solving, and communication, ensuring smooth cafe operations and positive customer experiences.
Overview
6
6
years of professional experience
Work History
Cafe Manager
Coffee America
Jaipur,Rajasthan
03.2019 - Current
- Managed daily café operations, including opening and closing procedures.
- Delivered excellent customer service to ensure a welcoming environment, and repeat business.
- Supervised inventory management, including ordering supplies, and minimizing waste.
- Supervised cash transactions, ensured accurate ledger maintenance, processed payments.
- Directed and inspired team members to deliver high-quality service.
- Enhanced operational efficiency by optimizing menu options.
- Planned weekly menus based on seasonal availability of ingredients and customer preferences.
- Ensured all work areas were kept clean and hygienic according to health regulations.
Education
Masters - International Business
Rajasthan University
Jaipur05-2021
BBA - Business Administration
Maharshi Aravind College
Jaipur04-2014
Skills
- Customer Service Excellence
- Team Leadership
- Supply Chain Coordination
- Strong Communication Skills
- Time Management
- Effective Problem Solving
- Order management
- Staff management
- Cost control
Accomplishments
- Increased customer retention by 72% through personalized service and consistent quality.
- Implemented cost-saving measures, reducing overhead by 20%
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Cafe Manager
Coffee America
03.2019 - Current
Masters - International Business
Rajasthan University
BBA - Business Administration
Maharshi Aravind College
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