Galaxy N Gole

• Ensured full compliance with applicable laws and regulations governing operations activities.
• Managed daily workflow of Operations department by assigning tasks effectively.
• Maintained vendor and supplier relationships to secure timely delivery of quality products.
• Tracked inventory levels regularly to prevent stockouts and overstock situations.
• Monitored employee attendance records for adherence to company policy.
• Provided direction and guidance to team members on project completion timelines.
• Spearheaded seafarers’ documentation and vessel registration, achieving 100% compliance with maritime regulations.
• Liaised with vessel owners, managers, and flag state authorities for operational coordination.

Managed end-to-end vessel registration processes, ensuring compliance with Flag State, IMO, and Port State regulations.

• Prepared and submitted documentation for new registrations, transfers, and deletions.
• Liaised with classification societies and maritime authorities to expedite approvals.
• Coordinated with vessel owners and ISM Managers to ensure maritime compliance.
• Oversaw STCW 2010-compliant documentation for crew members, including COCs and medical certificates.
• Trained junior staff on maritime regulations and documentation best practices.
• Verified and processed over 600 seafarer files annually, achieving zero discrepancies in Flag State submissions.

• Conducted research on global vessel owners and established contact via email and phone calls.
• Maintained records of leads generated using dedicated software.
• Prepared presentations to effectively communicate findings and proposals.
• Coordinated with existing and new vendors as well as clients to enhance collaboration.
• Scheduled meetings with potential clients to foster business relationships.
• Facilitated meetings with vendors, ensuring alignment on project goals.
• Followed up with clients and vendors to maintain engagement and address inquiries.
• Proposed improvements for company profile, websites, and social media platforms.

• Called seafarers from portals like Seajob to fulfill current open requirements.
• Conducted interviews with candidates based on specific criteria.
• Maintained records of calls using company’s in-house software.
• Collaborated with team to strategize solutions for closing requirements.
• Coordinated second-round interviews for suitable candidates with crew manager.
• Followed up regularly with finalized candidates until joining date.
• Maintained records and follow-ups with ex-crew members.

• Coordination with crew (National/Foreign).
• Coordination with vessel owners. (National/Foreign).
• Coordination with Port Agents.
• Check and verify all required documents as per STCW, Flag State Authority, Owner's requirements.
• Keeping a record of seafarers documents in file as well as in software.
• Arrange all necessary pre-joining formalities and documents during crew change.
• Applying for Flag State Documents.
• Applying for entry permits of respective countries for crew change.
• Making sure of safe sign-on of seafarers on vessels.
• Assisting during various Audits.

• Cold calling (B2B).
• Create contacts with business owners on platforms like BNI.
• Maintaining records of the same on Excel.
• Explaining clients about the ongoing projects.
• Help create strategy to improve business.
• Prepare powerpoint presentations/product catalog.

• Cold Calling (B2C).
• Introducing the product to the consumer.
• Maintaining record of product used by different customers of rival brands.
• Provide information regarding ongoing discounts and schemes for our product.
• Try to convince the customers of the benefits of using our product.
• Collecting requirements.

• Field work.
• Networking with retailers and distributors.
• Maintain record on the movement of products in the market.
• Maintain record of customer's review, Salesman's review on sale of product.
• Collecting new orders of product if their stock is sold out.
• Taking suggestions if any from retailers to increase sales of products.
• Encouraging retailers to recommend the product to customers.
• Look after BTL marketing to create awareness about the product's existence.