Gandhimathi
Customer Support Associate
Chennai
Summary
Currently working as a customer support associate who handles customer queries via chat and provide proper solution to the issues they are facing.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Customer Support Associate
Sutherland Global Services
Chennai
07.2021 - Current
- Managed multiple tasks simultaneously while maintaining composure during high-volume periods or challenging chats.
- Achieved high service ratings for consistently meeting and exceeding performance targets in chat resolution times and quality assurance evaluations.
Trainee
Syrma Technology
Chennai
02.2018 - 04.2020
Education
B.E - Electrical And Electronics Engineering
Einstein College of Engineering
Tirunelveli 04.2017
HSC
Govt HSS
Serndamangalam 03.2013
SSLC -
Govt HSS
Serndamangalam03.2011
Skills
Customer Support
Timeline
Customer Support Associate
Sutherland Global Services
07.2021 - Current
Trainee
Syrma Technology
02.2018 - 04.2020
B.E - Electrical And Electronics Engineering
Einstein College of Engineering
HSC
Govt HSS
SSLC -
Govt HSS