Ganesh Govind Kumbhar
Pune
Summary
Experienced Senior Associate with analytical and flexible approach to solving problems. Decisive leader driven to optimize processes and streamline operations for team efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Associate - Operations
WNS Global Services Pvt. Ltd.
Magarpatta, Pune
03.2019 - Current
- Client: Suncorp (Australia)
- Roles and Responsibilities:
- Proficient in vendor payment processing using Guidewire and AP I-Care software.
- Experienced in end-to-end health insurance claims processing in line with GIO/Icare guidelines and policy requirements.
- Strong expertise in claims and payment reconciliation using AP-Icare tools.
- Skilled in payment posting, claim status tracking, and data management through internal systems and advanced Excel.
- Hands-on experience with recovery management, including handling stale cheques, duplicate reports, and clearing reconciliations.
- Proven ability to recover overpaid claims accurately through systematic follow-ups with clients and claimants.
- Competent in preparing daily and weekly Excel reports, tracking claims data, rework queues, and recovery results.
- Consistently meet or exceed Turnaround Time (TAT) and quality benchmarks for all deliverables.
- Contributed to process development and SOP creation for operational improvements.
Education
Master of Commerce -
Pune University
01.2019
Bachelor of Commerce -
Jedhe College of Commerce
Pune01.2016
Skills
- Master in Excel (PivotTables, VLOOKUP, HLOOKUP, Pivot Charts, and slicers)
- Vendor payment reconciliation and fund administration
- Solid foundation in banking, finance, and insurance operations (Symbiosis certified)
- Contribution to process development (SOPs)
- Adaptability and technical aptitude
- Vendor payment processing
- Claims processing
- Payment reconciliation
- Data management
- Recovery management
- Client relationship management
Certification
- Master's in Microsoft Excel Specialist Certification 2025 (Shree Institute)
- Government Diploma in Cooperation and Accountancy (GDCA) – 2022
- Certificate Program in Banking, Finance, and Insurance (Symbiosis) – 2015
- Tally ERP 9 (Disha Computer Institute) – 2015
Languages
English, Hindi, Marathi
Personal Information
- Date of Birth: June 11, 1995
- Address: Flat no 10-A, Pragati Park A, Gadital, hadapsar, Pune-411028
- Marital Status: Married
Timeline
Senior Associate - Operations
WNS Global Services Pvt. Ltd.
03.2019 - Current
Master of Commerce -
Pune University
Bachelor of Commerce -
Jedhe College of Commerce
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