GANESH JUYAL
New Delhi
Summary
Proven leader in operations management, adept at driving significant cost reductions and efficiency improvements at Executive Movers Private Limited- India. Excelled in staff training and development, and decision-making, ensuring alignment with sales and operational goals. Leveraged expertise in inventory management and B to B sales to exceed targets, fostering robust business growth and enhancing brand reputation and responsible for overseeing and driving the operational and sales strategies of a company on a national scale. Playing a crucial role in driving the company's success by ensuring operational excellence and achieving sales targets, thereby contributing to overall business growth and profitability.
Overview
21
21
years of professional experience
Work History
National Head - Operations
Executive Movers Private Limited- India
09.2021 - Current
- Reduced operational costs by identifying areas of inefficiency and implementing cost-saving measures
- Oversee day-to-day operations across various departments and regions, ensuring alignment with sales goals
- Conduct thorough market analysis to identify opportunities for growth and areas for improvement in operational processes
- Ensure that all operational activities adhere to company policies, industry standards, and regulatory requirements
- Ensure effective lead generation, follow-up, and closure of sales opportunities
- Manage relationships with key suppliers and vendors to ensure timely delivery of goods and services
- Lead and manage national projects, ensuring they are completed on time, within scope, and within budget
- Work closely with other senior executives and department heads to align operational goals with overall business objectives
- Manage and optimize the supply chain to ensure efficient procurement, production, and distribution processes
- Prepare and present regular reports on operational and sales performance to senior leadership.
Manager - Operations Supply Chain
P.M Relocations Private Limited
12.2020 - 09.2021
- Maximized performance by monitoring daily activities and mentoring team members
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
- Negotiate contracts and service level agreements (SLAs) with vendors to secure favorable terms and conditions
- Onboard new vendors, ensuring they understand the company’s expectations, processes, and compliance requirements
- Conduct regular meetings with vendors to review performance, discuss issues, and explore opportunities for improvement
- Utilize customer feedback and internal audits to assess the quality of vendor services
- Encourage vendors to adopt innovative practices and technologies that can benefit the relocation process
- Work closely with customer service teams to address any issues related to vendor services.
Branch Manager
Redline Innovations Pvt. Ltd. (Pikkol.com)
10.2017 - 12.2020
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Senior Divisional Manager
Maxwell Relocations Pvt. Limited
10.2012 - 10.2017
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Oversee the day-to-day operations within the division, ensuring efficiency and effectiveness
- Develop and manage the divisional budget, ensuring alignment with company financial goals
- Ensure the delivery of high-quality products and services to meet customer expectations
- Oversee supply chain and logistics operations within the division to ensure timely and cost-effective delivery of goods and services
- Use data analytics to identify trends, opportunities, and areas for improvement
- Collaborate with suppliers and vendors to ensure reliable and efficient supply chain operations
- New Corporate impanelment for increasing sales
- Conduct regular audits and assessments to ensure compliance with industry standards and regulations
- Ensure that all divisional operations are customer-centric and meet or exceed customer expectations.
Operations Manager
OM Trax Packaging Solutions Ltd.
09.2008 - 10.2012
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
- Ensure timely and high-quality service delivery in all relocation activities, including packing, moving, storage, and setup
- Develop and implement standard operating procedures (SOPs) to improve efficiency and consistency in operations
- Implement systems for gathering customer feedback and use this data to drive continuous improvement
- Lead and manage a team of operational staff, including coordinators, movers, and drivers
- Identify, evaluate, and select third-party vendors for various relocation services such as packing, transportation, storage, and temporary housing
- Monitor vendor performance against agreed-upon SLAs and KPIs, conducting regular reviews and assessments
- Maintain accurate and up-to-date records of vendor performance, contracts, and compliance documentation
- Collaborate with internal teams such as sales, customer service, and finance to ensure alignment and coordination
- Foster a positive work environment that encourages teamwork, high performance, and employee retention.
Sales and Operations Manager
JPS Plastics Pvt. Ltd
06.2003 - 10.2008
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies
- Develop and implement effective sales strategies to achieve company revenue and market share goals
- Ensure that production processes meet quality standards and regulatory requirements
- Ensure that manufacturing facilities are maintained, safe, and compliant with health and safety regulations
- Work closely with other departments, including R&D, marketing, finance, and logistics, to ensure alignment and collaboration.
Education
Bachelor of Arts - Computer Skills
H. N. B. G. U.
Srinagar Uttarakhand10.1999
Skills
- Decision-Making
- Staff Training and Development
- Sales Targeting
- Sales Presentations
- Operations Management
- Customer Complaint Resolution
- Inventory Management
- B to B sales
- New Business Development
- Brand-building strategies
- Direct Sales
- Pre-sales support
- Profitability Assessments
Timeline
National Head - Operations
Executive Movers Private Limited- India
09.2021 - Current
Manager - Operations Supply Chain
P.M Relocations Private Limited
12.2020 - 09.2021
Branch Manager
Redline Innovations Pvt. Ltd. (Pikkol.com)
10.2017 - 12.2020
Senior Divisional Manager
Maxwell Relocations Pvt. Limited
10.2012 - 10.2017
Operations Manager
OM Trax Packaging Solutions Ltd.
09.2008 - 10.2012
Sales and Operations Manager
JPS Plastics Pvt. Ltd
06.2003 - 10.2008
Bachelor of Arts - Computer Skills
H. N. B. G. U.
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