Ganesh Nayak
Cuttack
Summary
Proven expertise in Banking products, services, and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Able to identify and resolve concerns while promoting new products and meeting sales objectives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CA MANAGER
IDFC FIRST BANK
BARAMUNDA
10.2023 - 09.2024
- Articulated value of various financial products, including Current Accounts & saving Accounts, Life Insurance and General Insurance, credit cards, Asset Products and educated clients on benefits of individual products, sell to customers and earn revenue for bank
- Earned reputation for good attendance and hard work
- Recognized by management for providing exceptional customer service
- Improved operations by working with team members and customers to find workable solutions
- Provided excellent service and attention to customers when face-to-face or phone
- Improved customer satisfaction by finding creative solutions to problems
- Created agendas and communication materials for team meetings.
Relationship Officer
Axis Bank
Janpath, Bhubaneswar
05.2022 - 09.2023
- Assisted sales team with cold calling and following up on leads
- Built and maintained existing customer relationships, acting as a trusted advisor regarding a variety of banking activities
- Set up new client accounts and updated Salesforce files with precision
- Contacted existing customers and informed them of new product offerings
- Developed comprehensive understanding of financial statements, enhancing opportunities to assess risk
- Fostered relationships with key clients, securing long-term contracts and boosting revenue growth.
Education
Bcom -
Raghunathjew Degree College
Cuttack01.2023
+2 Commerce CHSE -
Christ college
cuttack01.2017
10th -
Saraswati Shishu Vidya Mandir
CuttackSkills
- Customer service
- Business operations
- Invoice generation
- Relationship development
- Insurance billing
- Product and service management
- Profit and revenue-generating strategies
- Lead generation
- Product knowledge
- Sales process
- Marketing strategy
- Sales territory growth
- Market and competitive analysis
- Business Planning
- Excellent communication skills
- Energetic
- Operations Management
Certification
IRDA
Languages
Hindi
First Language
Timeline
CA MANAGER
IDFC FIRST BANK
10.2023 - 09.2024
Relationship Officer
Axis Bank
05.2022 - 09.2023
Bcom -
Raghunathjew Degree College
+2 Commerce CHSE -
Christ college
10th -
Saraswati Shishu Vidya Mandir
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