Ganesh Parab
Bhayandar
Summary
Adept Senior IT Support Engineer with a proven track record at Saba Software Pvt. Ltd, specializing in comprehensive IT solutions, including advanced troubleshooting in Windows and Linux systems, and exceptional vendor management. Demonstrates strong leadership by effectively managing IT projects and teams, ensuring seamless operations and enhanced system efficiency.
Overview
15
15
years of professional experience
Work History
Senior IT Support Engineer
Saba Software Pvt. Ltd
Mumbai
06.2014 - Current
- Individually Managing the entire Saba Mumbai office from IT Helpdesk perspective
- Taking care APAC separation project
- Installation of Windows Operating system and Linux system
- Knowledge on Raid
- Creating User Mailbox on Exchange server
- Providing Support for Oracle and SQL server application, All software application which require for development purpose
- Managing windows NT Backup
- Configured Mail on Blackberry and Android phone
- Providing server support
- Working on Active directory
- Working on O365 support
- Providing support on Video conference
- Providing support on Desktop level
- Handling IT Vendors
System Engineer
IBM Network Solution Pvt. Ltd
06.2011 - 06.2014
- Handling team of more than 200 user
- Installation of SQL SERVER 2005, SQL SERVER 2008R2, VISUAL STUDIO 2008
- Providing support to Veritas NetBackup, Scheduling backup Troubleshoot on failed backup, Media movement, Restoration
- Installation of windows server 2008, server 2003, window 8, 7, xp
- Full support to desktop level issue
- Mail configuration on Blackberry & Android mobile
- Handling Tandberg VC unit
FMS Engineer
CMS Info System Pvt. Ltd
09.2009 - 06.2014
- Handling team of 150 user
- Handling escalation, Daily report updates, pending issues of location
- Work For Software & Hardware problems, Network Printer Installation
- Create user in active directory, Modify user right & Permission
- Manage antivirus server with latest update
- Managing zebra printer
Education
PGDBE in IT - IT
Welingkar Institute
10-2016
Graduation -
Maharashtra State Board
12.2005
Computer certified Network specialist -
cms institute
H.S.C. -
Maharashtra State Board
04.2002
S.S.C -
Maharashtra State Board
03.2000
Skills
- Installation & troubleshooting in Windows Server-2008
- Installation & troubleshooting in Server-2003
- Installation & troubleshooting in Windows 11
- Installation & troubleshooting in Windows 10
- Installation & troubleshooting in Windows 8
- Installation & troubleshooting in Windows 7
- Installation & troubleshooting in Windows Vista
- Installation & troubleshooting in Windows XP
- Installation & troubleshooting on Forticlient Ipsec VPN client
- Installation & troubleshooting on Forticlient SSL VPN client
- Installation & troubleshooting on Cisco VPN client
- Installation & troubleshooting on Global Protect
- Work on Microsoft Outlook 2003
- Work on Microsoft Outlook 2007
- Work on Microsoft Outlook 2010
- Work on Microsoft Outlook 2013
- Work on Microsoft Outlook 2016
- Work on Office 365
- Work on Red Hat
- Work on Cent OS
Languages
- English
- Hindi
- Marathi
Awards
- CMS Award Winner, For 'Good Attitude & Work', 12/01/10
- Performance Bonus, Continuously Achieving performance bonus at Saba software
Hobbies and Interests
- Cricket
- Music
- Reading
- Computers
Personal Information
- Date of Birth: 09/28/83
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Technicalqualifications
- Computer certified Network specialist Diploma from CMS Institute.
- Post Graduation Diploma in IT from Welingkar Institute.
- M.C.P. Certified.
Affiliations
- In charge of APAC sepration
Timeline
Senior IT Support Engineer
Saba Software Pvt. Ltd
06.2014 - Current
System Engineer
IBM Network Solution Pvt. Ltd
06.2011 - 06.2014
FMS Engineer
CMS Info System Pvt. Ltd
09.2009 - 06.2014
PGDBE in IT - IT
Welingkar Institute
Graduation -
Maharashtra State Board
Computer certified Network specialist -
cms institute
H.S.C. -
Maharashtra State Board
S.S.C -
Maharashtra State Board
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