Ganesh Kumar Koppisetty
Hyderabad
Summary
Versatile Assistant Manager - Operations with background in streamlining operational processes, reducing costs, and enhancing overall productivity. Proven ability to oversee staff training and development, manage budgets, and coordinate daily operations. Strengths include strategic planning, process optimization, team leadership, and quality assurance. Demonstrated success in improving operational efficiency and driving business growth in previous roles.
Overview
9
9
years of professional experience
Work History
Assistant Manager Operations
Aakash Educational Services Limited
Hyderabad
01.2024 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Scheduling PTM on a monthly basis.
- Responsible for outstanding collection.
- Monitoring Administrations, EDP Dept, Housekeeping and Account
- Route planning with 55 vehicles on daily basis
- Performed regular inspections of vehicles, equipment, and facilities for proper maintenance.
- Maintained accurate records of vehicle maintenance logs and expenses.
- Prepared reports on operational performance metrics such as fuel consumption, downtime.
- Monitored daily transport activities to ensure compliance with safety regulations.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Created financial management mechanisms to minimize financial risk to business.
- Disciplined employees to encourage compliance with company policies and procedures.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
Branch Head
Writer Business Service Limited
Rajamundry
06.2021 - 11.2023
- · Managing A Team 80 Bikers and 13 Route Vehicles to total Team Size 142
- · Tracking , analyze and report MIS on a regular basis – provide updates during branch reviews
- · Ensuring that all route related resources are ready for route dispatch
- · Ensuring route mapping is updated and coordinate with the Network Planning team for suggesting route restructuring, in case of added/deleted RGPs or to increase efficiency of route operation
- · Ensuring prioritization and resolution of escalated FLM calls within TAT and receive minimal penalties
- · Monitoring performance of the branch on a regular basis and take decisions in the interest of the branch’s performance in consultation with management
- · Coordinating with Recon team for investigation of shortages and justification of ops related penalties
- · Adherence to audit compliance and implementation of changes as suggested
- · Ensuring the discrepancies found in CIT cash processing are resolved as per SLA within TAT, with support from KAM
- · Liaise with local regulatory authorities for fulfilling statutory requirements related to branch
- Coordinate with HR and ensure on fulfilment of benefit policies for the employees
Senior Executive
DHL Ecommerce INDIA LLP
Chennai
04.2018 - 10.2020
- Developed route plans for efficient delivery of goods and services.
- Scheduled daily and weekly routes for multiple drivers across various locations.
- Identified cost-saving opportunities through route optimization techniques.
- Monitored driver progress throughout the day to ensure timely deliveries.
- Created detailed reports on routing performance metrics such as time, miles driven, fuel consumption.
- Assessed existing transportation networks to recommend improvements or upgrades.
- Collaborated with customers and other departments to meet their needs in a timely manner.
- Maintained accurate records of all shipments including pickup and delivery information, status updates.
- Provided support in resolving customer complaints related to deliveries or service issues.
- Implemented strategies to reduce operational costs associated with transportation activities.
- Managed communication between drivers, dispatchers, customers and other stakeholders.
- Documented procedures for route planning processes and provided training materials for new employees.
- Assisted in preparing budgets for transportation activities based on historical data analysis.
- Utilized mapping software tools like GIS systems to create optimized routes.
- Evaluated cost, timing and sustainability factors of different shipping routes to select optimal choices.
- Paid taxes, duties and insurance fees based on different freight types.
Team Leader
Odleoo Ecom Pvt Ltd
Hyderabad
07.2017 - 03.2018
- Planned for delivery & pickup without CPB failure.
- Organized and performed routine inventory checks.
- Planned work schedules and assigned duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
- Transhipment load connecting to destination without CPB failure.
- Resolving the issues within time by coordinating with Consignor, Consignee & HO team support
- Setting up the hubs
- Cash book management
- Branch Management
- Trip Expenses Reconciliation
- POD Management
- DEPS resolving &analysing Route cause for DEPS (Damage, Excess, Pilferage, Shortage)
- Technology in trucks (exploration of new tech solutions to improve inefficiencies in trucking system)
- Procurement and payments-related procedures.
- Maintained good Relationship with major vendors
- Financial reconciliation
Operations Executive
Rivigo Service PVT LTD
Hyderabad
02.2016 - 01.2017
- Looking all Operation activities entire AP and Telangana
- Ensure to release the vehicles within 3 min as per Organization requirement.
- Ensure to keep the Hub waiting time minimum level as per SOP.
- Ensure to minimize the Hub to Hub waiting time as per SOP.
- Ensure to follow up with Pilots the Unscheduled stoppages in Transit. (No Unscheduled stoppages)
- Appoint the high qualify Pilots as per SOP.
- Ensure to Track the Pilots attendance on daily basis and send to HO.
- Assign the duty to Pilots as per FIFO basis
- Brief all Pilots before departure from Hub.
- Strictly adherence to Pilot Changeover as per SOP
- Address the Pilots Respectfully
- Conduct the Performance dialogue with Pilots on a week based on their Performance report Card.
- Ensuring no Fuel pilferage at Pit stop and in Transit.
- Ensure scheduled diesel filling for all the vehicles and accuracy of diesel filling as per fuel desk.
- Ensure to Improving pitstop pilot mileage.
- Ensure to track the all vehicles tools (JK, JR,Tyre lever,Stepny remover and Stepney)
- Time to time to send the vehicles to Ashok Leyland workshop for maintenance purpose.
- Ensure to Cleared all check post issues and RTO Issues.
- Arrange the Market Loads for Return Vehicles
- Ensure to Submit the Market PODs to Clients and Collect the Payments
Education
Bachelor of Science - Information Technology
Prakasam Engineering College
Kandukur07-2012
Skills
- Operational planning
- Business strategy
- Staff training/development
- Systems implementation
- Staff hiring
- Budgeting and cost control
- Customer Relationship Management
- P&L Administration
- Recruitment
- Performance Management
- Performance measurement
- Time management abilities
- Communication
- Manage operations
- Operational Efficiency
- Staff Training
Timeline
Assistant Manager Operations
Aakash Educational Services Limited
01.2024 - Current
Branch Head
Writer Business Service Limited
06.2021 - 11.2023
Senior Executive
DHL Ecommerce INDIA LLP
04.2018 - 10.2020
Team Leader
Odleoo Ecom Pvt Ltd
07.2017 - 03.2018
Operations Executive
Rivigo Service PVT LTD
02.2016 - 01.2017
Bachelor of Science - Information Technology
Prakasam Engineering College