GANESHWARAN RAJA
Chennai
Summary
Seeking a full-time job in the Non IT and IT industry that can offer steady growth and new responsibilities. Asan E-Commerce Listing Special List will be responsible for identifying and list products for sale online through the e-commerce and Fmcg platform. Self-motivated and hardworking fresher seeking an opportunity to work in a challenging environment in order to prove myskills and utilize my knowledge and intelligence for the growth of the organization.skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
6
6
years of professional experience
Work History
Senior Key Account Manager
Swiggy limited
Chennai
03.2024 - Current
- Coordinated with logistics and supply chain teams to ensure timely and accurate product delivery to key accounts.
- Resolved conflicts between customers and other departments by identifying root causes and proposing solutions.
- Established and maintained strong relationships with decision-makers and influencers within key accounts.
- Implemented innovative strategies for upselling products during transactions.
- Prepared and submitted sales reports, analyzing performance and identifying areas for improvement.
- Uploaded photos, videos or images to online storefronts or other platforms.
- Performed regular audits of invoices, contracts, orders. in order to ensure compliance with established policies.
- Collaborated with product teams to develop new products or services for existing customers.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Led team meetings to discuss customer feedback and brainstorm strategies for enhancing the customer experience.
- Oversaw the implementation of CRM systems to streamline customer interactions and data management.
Key Account Manager
Swiggy Bundl Technologies Pvt Ltd
CHENNAI
08.2023 - 04.2024
- Gather sales lead from the market and approach restaurants actively for conversion
- Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same (such as discounting constructs, adding images & descriptions in the menu, reducing cancellation etc)
- Collaborated with cross-functional teams to identify areas for improvement and successfully executed process optimization projects, resulting in enhanced customer satisfaction scores.
- Worked closely with restaurant partners to address their concerns.and resolve issues promptly, strengthening partner relationships and fostering trust.
- Successfully onboarded [25] P0/P1 outlets, including renowned establishments like [ZAN Cafe,Chai Wala,TEA boy,Cha republic]. Implemented comprehensive account management by creating engaging visual content and compelling descriptions. Strategically recommended and executed discount campaigns and targeted advertisements to boost sales for these partnered restaurants."
Field Sales Officer And ONDC Project
Dunzo Digital Private Limited
CHENNAI
05.2023 - 07.2023
- Produced sales documents, finalized deals and filed records.
- Recognized security risks to properly handle situations.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Attended industry conferences to stay abreast of current trends in the marketplace.
Sales Officer (B2B, FASHION & LIFESTYLE)
Ajio Business RELIANCE RETAIL SMSL LTD
CHENNAI
07.2022 - 03.2023
- Fresh lead generation
- Generate and distribute to management for acknowledgement timely manner
- Market visit
- Convincing customers to place the products order for them business development
- Transfer lead to final process to the process manger
- Managing the Monthly, Weekly & Daily Report Creating in MS-Excel and MS-Access through in-depth analysis and producing the actionable information
- Provide strong reporting and analytical information support to management team
- Generate both periodic and ad hoc reports as needed.
Business Development Executive (Digital Lending)
Waycool Foods And Products {Lay OFF}
CHENNAI
11.2021 - 07.2022
- Fresh lead generation
- Generate and distribute to management for acknowledgement timely manner
- Market visit
- Convincing customers to place the products order for them business development
- Transfer lead to final process to the process manger
- Managing the Monthly, Weekly & Daily Report Creating in MS-Excel and MS-Access through in-depth analysis and producing the actionable information
- Provide strong reporting and analytical information support to management team
- Generate both periodic and ad hoc reports as needed.
Business Development Executive (E-Commerce) And Seller Acquisition
Amazon.in Seller Center PRIONE Pvt Ltd
Tamil Nadu
06.2019 - 09.2021
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Developed and maintained relationships with existing customers to ensure repeat business.
- Demonstrated products features, capabilities, and benefits in order to secure sales.
- Performed inventory management duties such as stocking shelves, rotating stock, and tracking shipments.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Prepared detailed sales reports for management review.
Education
Associate of Arts - Computer And Information Sciences
Periyar University Rsd Institute Of Visual Arts De
Chennai12th -
GHSS Board
10th -
GHSS Board
Skills
- List Products on Snapdeal, Amazon, Flipkart, Meesho
- Well versed MS Excel, MS Word, MS Access, MS PowerPoint
- Team Management
- Proficient in Photoshop, Corel Draw
- Sales Targeting
- Relationship Building
- Client Service Representative
- Business administration
- Business development And Negotiation
- Visionary leadership
- Key risk indicators
- Inventory management
- Manual handling
- Supply chain management
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Hobbies and Interests
- Reading novel
- Dancing
- Listening Song
- Bike traveling
Disclaimer
- I do hereby declare that the above information is true to the best of my knowledge. Finally, I request the concerned authorities to provide me a chance, so that I can prove the best of myself. I shall ever be thankful and grateful to you.
Timeline
Senior Key Account Manager
Swiggy limited
03.2024 - Current
Key Account Manager
Swiggy Bundl Technologies Pvt Ltd
08.2023 - 04.2024
Field Sales Officer And ONDC Project
Dunzo Digital Private Limited
05.2023 - 07.2023
Sales Officer (B2B, FASHION & LIFESTYLE)
Ajio Business RELIANCE RETAIL SMSL LTD
07.2022 - 03.2023
Business Development Executive (Digital Lending)
Waycool Foods And Products {Lay OFF}
11.2021 - 07.2022
Business Development Executive (E-Commerce) And Seller Acquisition
Amazon.in Seller Center PRIONE Pvt Ltd
06.2019 - 09.2021
Associate of Arts - Computer And Information Sciences
Periyar University Rsd Institute Of Visual Arts De
12th -
GHSS Board
10th -
GHSS Board
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