Garvit Pahwa
Meerut
Summary
Strategic-thinking Project Manager with 12+ years of experience in budgeting and forecasting and risk management. Observant and resourceful professional dedicated to delivering project objectives within stipulated time, resource and budget constraints. Outstanding collaborator comfortable working with others in executing projects to achieve company objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Manager
Wipro Ltd
Gurgaon
01.2021 - Current
- Monitored customer satisfaction levels by collecting feedback from stakeholders through surveys.
- Initiating Monthly Billing and ensuring invoices are shared on time with the client.
- Single handedly look after monthly T & M billing for 80+ resources.
- Performed regular audits on existing processes to ensure compliance with organizational standards.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Developed and maintained project plans, schedules, budgets, resource plans and status reports.
- Facilitated meetings with stakeholders to review progress against plan and resolve issues and concerns.
- Act as single POC fo client to reach out to any billing/invoicing related queries/updates etc
- Managed multiple projects with competing deadlines simultaneously.
- Identified risks associated with each project and developed strategies for mitigating those risks.
PMO Analyst
Wipro Ltd
06.2018 - 12.2020
- Established initial project budgets and regularly tracked actual costs to projected costs.
- Collaborate and work with different teams within Wipro and customer organizations and resolve all the operational issues
- Monitored and reported on project performance metrics such as budget adherence and timeline progress.
- Performed administrative duties such as creating agendas, taking meeting notes, tracking action items and preparing presentation materials.
- Developed project management plans, including project scope, risks, resource allocations, timelines, budgets and deliverables.
Change Manager
MetLife (GOSC)
11.2013 - 06.2018
- Ensuring compliance to the IT Change Management Process
- Coordination with change managers for missing information and guide them to get the required information in place as per defined guidelines along implementation groups to resolve scheduling
- Review IT change requests for accuracy based on defined and documented procedures and reject for cause or provide final approval as appropriate.
Er - Application Management
Wipro Infotech
06.2010 - 10.2013
- Worked as an IT Service Desk for Wipro Infotech in two projects (ST Micro & DIAL), Managing on Incident Management
- Provided technical support on application systems including troubleshooting and problem solving issues.
- Collaborated with IT teams to develop solutions that met customer requirements while adhering to industry standards.
- Logging and responding to all incidents arriving at the helpdesk (via phone, e-mail, in person etc.
Education
Skills
- Service Now(Reporting and Dashboard)
- Project management expertise
- Team Leadership
- Project Management
- Resource Allocation
- Resource Coordination
- Requirements Gathering
- MS Excel
- Project Planning
- Use of ChatGPT, Generative Ai
- Risk Management
- Contract Management
- Performance Evaluations
- Budgeting and forecasting
Certification
- ITIL V3 & V4 Foundation Certificate in IT Service Management
- Completed certification in ISO27001(Lead Auditor)
- Internally completed WPMP (Wipro Project Management Professional)
- Have completed Generative Ai for Beginners from Udemy
Accomplishments
- Received award for the best newcomer
- Received award for the Best Individual in Delivery Support functions
- Got many VOCs from client as well as GEM award because of good performance within the team.
Personal Information
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Hindi
- Punjabi
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Project Manager
Wipro Ltd
01.2021 - Current
PMO Analyst
Wipro Ltd
06.2018 - 12.2020
Change Manager
MetLife (GOSC)
11.2013 - 06.2018
Er - Application Management
Wipro Infotech
06.2010 - 10.2013
Similar Profiles
Deanna WilliamsDeanna Williams
Prior Authorization Configuration Audit SME/Prior Authorization Analyst at Wipro LTDPrior Authorization Configuration Audit SME/Prior Authorization Analyst at Wipro LTD
Ananya SinghAnanya Singh
Senior Consultant – Digital Transformation & Change Management at Wipro LtdSenior Consultant – Digital Transformation & Change Management at Wipro Ltd
Vinay NegiVinay Negi
Citrix Administrator L2 at Wipro LtdCitrix Administrator L2 at Wipro Ltd
Soumya GopinathanSoumya Gopinathan
Senior Service Manager at Wipro LtdSenior Service Manager at Wipro Ltd
Chandan GuptaChandan Gupta
Associate – Scheduling at Concentrix Daksh India Pvt. Ltd.Associate – Scheduling at Concentrix Daksh India Pvt. Ltd.