Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Languages
Timeline
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Gaurav Chhajer

Gaurav Chhajer

Ghaziabad

Summary

14+ years of professional experience across multiple domains, proficient in overcoming complex business challenges; achieved exceptional business growth in highly competitive Indian markets, expanding marketplace presence while retaining key accounts. Scaled and cultivating long-term partnerships by deeply understanding client needs and tailoring solutions accordingly; expert in onboarding new clients seamlessly, providing unwavering support, and ensuring their success throughout the customer journey resulting in 3X business growth. Notable success in building strategic alliances to open an opportunity for accessing new markets through, new customer acquisitions, prospective leads, and reviving the existing clients. Proven excellence in breaking new avenues, developing businesses from the scratch & driving revenue growth and proactively conducting opportunity analysis by tracking market trends & competitor moves to achieve market-share metrics. Analytical, dedicated, and versatile leader known for meeting deadlines with excellence in building and leading high-performing teams that consistently deliver business value with high morale Strong in sales operations leadership, training, and performance monitoring. P&L Driver with successful career chronicle in turning around business; strategizing process improvements & developing best practice implementation for optimizing efficiency. Skilled in developing annual sales plans, forecasts for each product (based on historical data, market trends, competitive activity, promotional strategy, sales effort and sales promotion plans)

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

DGM-Strategic Alliance

Healthians
Gurgaon
05.2022 - Current
  • Company Overview: Expident Marketing Private Limited, Gurgaon
  • Managing top-tier accounts, driving over 80% of total revenue through strategic relationship. Customized solution and value delivery.
  • Contributed to generate Rs 28 Crore in annual revenue.
  • Cultivated and nurtured strong relationships with C-level partners, fostering collaborative ventures that delivered substantial mutual benefits and enhanced strategic alignment.
  • Identified and evaluated potential partnership opportunities to support business objectives and drive growth initiatives, leveraging market insights and strategic analysis.
  • Serving as the pivotal point of contact for resolving escalated customer issues and complaints, establishing robust escalation management protocols, and swiftly addressing critical challenges to ensure high levels of customer satisfaction and retention.
  • Continuously monitored market dynamics, competitor activities, and evolving customer needs to strategically adapt business approaches, ensuring competitive advantage and sustained growth.
  • Responsible for developing and executing the annual business plan and strategies for the business unit, managing end-to-end operations, defining processes, and creating effective systems to ensure efficient delegated functioning.
  • Track and analyze key performance metrics to evaluate the effectiveness of deployed strategies, formulating new initiatives to optimize performance and achieve revenue targets.
  • Proficiently managed credit lines, ensuring timely and accurate payments to maintain financial stability and optimize cash flow.
  • Expident Marketing Private Limited, Gurgaon
  • Scaled and managing the portfolio of 30 CR yearly.
  • YOY growth of 26%.

Senior Business Manager

WARPSPD.AI
04.2016 - 05.2022
  • Company Overview: Formerly as Firsthandle Private Limited
  • Formerly as Firsthandle Private Limited

Business Head

Rarelogics Infotech Private Limited
06.2015 - 04.2016
  • Company Overview: Steel and Metals.com
  • Steel and Metals.com

Senior Manager-Marketing & Sales

Copious Solution Private Limited
12.2011 - 06.2015

Business Development Manager

DGS Info Systems Private Limited
01.2011 - 12.2011

Customer Service Manager

Colormagix
12.2009 - 01.2011

Education

MBA - Marketing & Finance

Netaji Subhash Institute of Management Sciences
Delhi

B.Com. -

Delhi University
Delhi

Skills

  • Strategic Planning & Implementation
  • Business & Operational Excellence
  • Go-To-Market Strategy
  • Strategic Alliances & Partnerships
  • Business Growth
  • Revenue Generation
  • Market Penetration
  • Stakeholder Management
  • Budgeting
  • Forecasting
  • Cost Control
  • Client Relationship Management
  • Client Retention
  • Team Building
  • Leadership
  • Strategic partnership
  • Revenue generation
  • Market analysis
  • Customer retention
  • Competitive intelligence
  • Relationship management
  • Sales strategy
  • Data-driven decision making
  • Calm under pressure
  • Multitasking Abilities
  • Critical thinking
  • Friendly, positive attitude
  • Problem-solving
  • Interpersonal communication
  • Customer relations
  • Collaboration
  • Supervision and leadership
  • Training & Development

Languages

  • English
  • Hindi

Personal Information

  • Date of Birth: 09/03/85
  • Marital Status: Married

Languages

English
Proficient
C2

Timeline

DGM-Strategic Alliance

Healthians
05.2022 - Current

Senior Business Manager

WARPSPD.AI
04.2016 - 05.2022

Business Head

Rarelogics Infotech Private Limited
06.2015 - 04.2016

Senior Manager-Marketing & Sales

Copious Solution Private Limited
12.2011 - 06.2015

Business Development Manager

DGS Info Systems Private Limited
01.2011 - 12.2011

Customer Service Manager

Colormagix
12.2009 - 01.2011

MBA - Marketing & Finance

Netaji Subhash Institute of Management Sciences

B.Com. -

Delhi University
Gaurav Chhajer