Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Hobbies
Timeline
Hi, I’m

GAURAV CHOPRA

Chief Human Resource Officer (CHRO)
Gurgaon
GAURAV CHOPRA

Summary

Experienced and dynamic HR leader with 17+ years of experience in successfully leading human resource departments with top Multinational Organizations in India & Asia. Strategic thinker with a knack for data projection and finance, looking for advancement and growth in HR leadership roles .

Overview

17
years of professional experience
6
years of post-secondary education

Work History

Medi Assist
Bangalore

Head of Human Resources & Customer Success
02.2022 - Current

Job overview

  • Head the Human Resources Function for Medi Assist & also building structure that pivots our Account Management teams to focus on 'Customer Success'
  • Leading the People function for Medi Assist (5,000 HC)
  • Leading key organizational initiatives & aligning all efforts towards making our customers successful through leveraging our platform and services
  • Responsible for building relationships with industry leaders in the benefits space ensuring our product offerings are supporting and enabling innovative benefit designs
  • Closely work with the captive Engineering and Technical architects team in understanding and solution automation opportunities through BOTS and AI for our corporate B2B clients

Allianz Partners
Gurgaon

Director & Head of Human Resources
08.2016 - 01.2022

Job overview

  • Heading the Human Resources function for Allianz Partners, India & HR GIC for Asia (3,000+ FTE)
  • Setup the and led the global 'HR Shared Services' & 'Finance Shared Services' GICs at India for Allianz Partners Global Function
  • Additionally, led the HR Transformation Project for Asia Pacific & Egypt as 'Transformation Lead' - reporting to the Board of Directors at Allianz HQ
  • Handpicked for the HR Transformation Project to provide functional HR expertise & project leadership for Asia & Egypt
  • Part of the Asia Pacific HR leadership team & Global HR Transformation Team

Mattel Toys
Mumbai

Head of HR
05.2014 - 07.2016

Job overview

  • Heading the Human Resources function for Mattel India
  • Additionally, deputed as the Head of HR for Malaysia for 6 months to setup the HR function for the Malaysia office including policies, governance, payroll, compliances, et.al.
  • Part of the 'Asia Pacific HR Leadership Team' and the Mattel Asia Pacific 'Extended Business Leadership Team'
  • Implemented digital HR transformation projects; automated the entire Employee life cycle, setup SOPs and HR governance structures, process maps embedded, communication and broadcast channels and an AI enabled ecosystem

HSBC
Mumbai

Vice President, Human Resources
09.2013 - 05.2014

Job overview

  • Pan India HR Partner lead for the HSBC Technology Services Businesses (HTS) – one of the largest Business Units for HSBC Bank in India (2,000 employees)
  • Added Complexity included managing the Banking Employee Trade Union
  • Led a team of 5 senior HR Business Partners and jointly delivering HR BP responsibilities pan India including Pay Reviews, Performance Management, Market Compensation Benchmarking, Recruitments, Driving engagement, building policies / HR frameworks, et.al.

Focus Photography
New Delhi

Founder - Wildlife Photography & Expeditions
08.2011 - 09.2013

Job overview

  • Started a Wildlife Photography & expedition venture and got published with National Geographic, Canon, Better Photography, Smart Photography, Expressions & The Indian Armed Forces
  • Awarded by the President of India Honorable Dr. APJ Abdul Kalam towards building Wildlife Photography and Conservation as an educational initiative
  • Attracted major client, generating an annual top line revenue of INR 35 Lacs
  • Studied market to determine optimal pricing of services and emerging opportunities

HSBC
Mumbai

Associate Vice President, Human Resources
06.2008 - 08.2011

Job overview

  • HR Business Partner for the Global Banking & Markets business division i.e. Treasury, Corporate Banking, Institutional Banking & Custody and Clearing businesses
  • Received a double promotion during my stint at HSBC and part of the India Talent pool of HSBC
  • Led the Business School Campus Recruitment function for HSBC
  • Responsibilities included, HR Business Partnering, Pay Reviews, Performance Assessments, Industry Compensation Benchmarking, Recruitments, Building Engagement Initiatives, etc.

FirstSource Solutions Ltd
Mumbai

Assistant Manager Human Resources
01.2007 - 06.2008

Job overview

  • Led New Shared Services Center Setup projects across 4 locations in South & West India with a headcount of ~3,000 employees.
  • Led a team of 12 personnel from the Human Resources Function across West & South India
  • Designed and launched the web careers portal for the organization

IBM Business Process Services
Gurgaon

Sr. Quality Specialist
10.2003 - 05.2005

Job overview

  • Quality Relationship Manager for HP & British Telecom process being managed at IBM
  • Developed a web based Knowledge Management collateral for British Telecom & HP processes, later used by IBM as a central tool

Education

INSEAD Business School
Fontainebleau, France

Masters in Management & Leadership from Executive Education
09.2020 - 08.2022

Symbiosis
Pune

MBA from Human Resources
06.2005 - 04.2007

Symbiosis Law College
Pune, India

MBA from Labor Law And Industrial Relations
06.2005 - 04.2007

Skills

HR Leadership - Global & Regional

Project Management - JMP Jira, Kanban, SCRUM

Performance Management

Business HR

Talent Management

Compensation and Benefits

Recruitment

Customer Success

Additional Information

  • Board of Advisors at AIESEC, India
  • Advisory Board of Studies for Amity University and Amity Online
  • Academic Advisory Board of Studies at IIeBM, Pune (India)

Accomplishments

  • Indian Achievers Award for 'Leader of Excellence in Human Resources' (2020)
  • Most Influential HR Leaders in India (2017)
  • Awarded by the President of India Honorable Dr. APJ Abdul Kalam (2013)
  • Cover feature in an international lifestyle magazine (Peak Life) about an article on “Dominance of HR”
  • National Citation by Chief of Indian Army (2015) for driving the largest ever national CSR scheme for the Indian Army
  • Published National Geographic Wildlife Photographer

Hobbies

  • Wildlife Photography
  • Scuba Diving
  • Traveling
  • Teaching / Education

Timeline

Head of Human Resources & Customer Success

Medi Assist
02.2022 - Current

INSEAD Business School

Masters in Management & Leadership from Executive Education
09.2020 - 08.2022

Director & Head of Human Resources

Allianz Partners
08.2016 - 01.2022

Head of HR

Mattel Toys
05.2014 - 07.2016

Vice President, Human Resources

HSBC
09.2013 - 05.2014

Founder - Wildlife Photography & Expeditions

Focus Photography
08.2011 - 09.2013

Associate Vice President, Human Resources

HSBC
06.2008 - 08.2011

Assistant Manager Human Resources

FirstSource Solutions Ltd
01.2007 - 06.2008

Symbiosis

MBA from Human Resources
06.2005 - 04.2007

Symbiosis Law College

MBA from Labor Law And Industrial Relations
06.2005 - 04.2007

Sr. Quality Specialist

IBM Business Process Services
10.2003 - 05.2005

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GAURAV CHOPRAChief Human Resource Officer (CHRO)