GAURAV JANGID
PROCESS ASSOCIATE
Mangrol
Summary
I want to work with a good employee where I can share my knowledge and skill by all mean and life long learning process so I can learn more and more and grow company by my best efforts. My short term goal is I want to be such a platform where I can grow my career along with the company growth like yours and my long term goal is I want to be one of the reason for the success of the company and I want to see your company as a bench mark to the other companies.
Overview
5
5
years of professional experience
Work History
Front Office Executive
SONKHIYA INFOTECH AND CYBER SYSTEM SEESWALI
- 2 year working experience as a front office executive at SONKHIYA INFOTECH AND CYBER SYSTEM SEESWALI
Delivery Associate
Amazon
- 5 Year working experience as a Delivery associate in Amazon.
Senior Process Associate
SUNSHINE LOGISTIC
12.2023 - Current
- Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
- Increased customer satisfaction by promptly addressing concerns and providing effective solutions tailored to their needs.
- Trained junior associates in various process-related tasks, ensuring consistent quality across the team.
- Managed critical projects, successfully meeting deadlines while maintaining high-quality outputs.
- Assessed risk factors in business processes, proposing mitigation strategies to minimize potential issues.
- Maintained accurate documentation of processes, facilitating easy reference for internal audits and knowledge transfer.
Logistics Supervisor
MASSENGER LOGISTIC
02.2021 - 12.2023
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Analyzed data trends to forecast future demand accurately, enabling better resource allocation and planning.
- Supervised loading/unloading processes for efficient handling of products while preventing damages or delays in shipment schedules.
- Evaluated transportation options to identify the most cost-efficient carriers, saving on shipping expenses.
Education
B.A. -
KALINGA UNIVERSITY
Raipur, ChhattisgarhHigh school - Arts
RBSE board
01.2013
Intermediate - undefined
RBSE board
01.2011
Skills
- Working knowledge of Internet
Customer service
Teamwork and collaboration
Interests
Participation in sports and cultural activities in School, Interest in making relations, Listing music and travelling, Surfing Internet and searching on Google
Declaration
I, hereby declare that all the above information is true and best to my knowledge and I am ready to provide testimonials as and when required.
Timeline
Senior Process Associate
SUNSHINE LOGISTIC
12.2023 - Current
Logistics Supervisor
MASSENGER LOGISTIC
02.2021 - 12.2023
Front Office Executive
SONKHIYA INFOTECH AND CYBER SYSTEM SEESWALI
Delivery Associate
Amazon
High school - Arts
RBSE board
Intermediate - undefined
RBSE board
B.A. -
KALINGA UNIVERSITY