Gaurav Kohli
BANGALORE
Summary
Experienced eCommerce and product leader with a track record of successfully driving revenue growth and enhancing customer experiences through strategic product development and management. Skilled at identifying market opportunities and leading cross-functional teams to deliver high-impact solutions. Proven ability to leverage market insights and data-driven strategies to optimize product performance and achieve business objectives. Results-oriented professional who thrives in fast-paced environments and consistently exceeds expectations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Staff Product Manager
Walmart
12.2023 - Current
- Revamped the Builder Customer journey which resulted in 50% increase in sales and AOV up by 25%
- Conducted data analysis and market research to find growth opportunities and trends, implementing data-driven product strategies
- Mentored Product Managers who were onboarded to Builders transformation
- Implemented A/B testing and optimization strategies to improve website usability, resulting in increased click through rates and conversion rates across Home Page & PDP
- Communicated project progress and results to senior management and stakeholders, ensuring alignment with organizational goals
Sr. Product Manager
Walmart
04.2021 - 11.2023
- Transformed existing Game On customer journey which resulted in sales growth by 100% and orders by 150%
- Increased in New Customer growth by 125% and 15% increase in repeat transactions
- Owned the product roadmap and crafted the MVP & MVP+ scope for project delivery
- Worked with key stakeholders to decide the Primary & Secondary metrics for project success and used Google Analytics to track them
- Drove go-to-market plans for product releases, coordinating marketing efforts to raise brand awareness and generate leads.
- Mentored junior Product Managers in effective project management techniques and industry best practices.
Product Manager
Walmart
07.2019 - 04.2021
- Launched BDA app for internal associates which resulted in Revenue increased by 125% in sales and Orders Jumped by 200%
- Revamped Best-Price portal resulted in AOV uplift by 20%, engagement rate up by 25% and 15% decrease in checkout errors
- Got Excellence award for launching the BNPL (Buy Now Pay Later) program which generated GMV of $50M in 4 months with 2.2M orders
- Conducted the workshop to understand the pain point/needs of the internal & external users and converted the insight into engineering user stories, epic for development activities etc
- Collaborated with cross-functional teams to align on MVP strategy with business goals, ensuring seamless integration of technology solutions
Consultant
TSCS
04.2019 - 07.2019
- Reduced the customer care calls by 30% via automatic ticket creation through Zendesk.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Consultant
Carrefour UAE
01.2018 - 01.2019
- Built customized fulfillment and logistics systems, resulting in annual cost savings of USD 2.5 million in licensing and a 50% increase in operational efficiency
Associate Consultant
TCS
12.2014 - 01.2018
- Integrated 3rd party Kitchen application into Mitre10 which resulted in 30% improvement in customer engagement for kitchen category.
- Delivered high-quality presentations showcasing key findings and recommendations to both internal stakeholders and clients.
Education
Bachelor's - Information Technology
A.P.J. Abdul Kalam Technical University
Greater Noida06.2009
Skills
- SAP Hybris
- Confluence & Jira
- Google 360
- Product strategy
- KPI tracking
- A/B testing
- Product roadmaps
Certification
Certified SAFe 5 Product Owner/Product Manager
Timeline
Staff Product Manager
Walmart
12.2023 - Current
Sr. Product Manager
Walmart
04.2021 - 11.2023
Product Manager
Walmart
07.2019 - 04.2021
Consultant
TSCS
04.2019 - 07.2019
Consultant
Carrefour UAE
01.2018 - 01.2019
Associate Consultant
TCS
12.2014 - 01.2018
Bachelor's - Information Technology
A.P.J. Abdul Kalam Technical University
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