Gaurav Kumar Ramnani
Jabalpur
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
13
13
years of professional experience
Work History
NR Relationship Manager
AU Small Finance Bank Limited
Indore
04.2022 - Current
Managing Indore Cluster And CG Cluster ( 14 Branches ) of NR Products & NR Books.
Achieving the revenue targets and targets assigned in terms of acquiring, enhancing and upgrading the HNW relationships.
Deepen, Enhance and manage the NR Preferred Customers
Cross sell of family accounts, Home Loans, Car Loans etc
Cross sell of Bank products like Insurance, Mutual Funds, Investment Services account.
Handling Inward & Outward remittances
Help the Branches in Promotional and Lead generation activity for NR accounts to meet NR budget targets
Assist and train the Branches on NR Product and Processes
Handling all service requests for NR HNW customers Implementation of the Sales Process
Managing / servicing existing client relationships and bring in new relationships through referrals/ active solicitation.
Relationship Manager
Kotak Mahindra Bank Limited
Jabalpur
04.2021 - 03.2022
Trade Forex Sales Manager
HDFC Bank Limited
Jabalpur
10.2018 - 02.2020
Retail Forex Sales Manager
Indusind Bank Limited
Pune
08.2017 - 10.2018
NR Relationship Manager
Axis Bank Limited
Jabalpur
09.2012 - 07.2017
Education
B.Com -
R.D.V.V.
Jabalpur01.2004
Skills
- Client relationship management
- Cross-selling techniques
- HNW client servicing
- Financial product knowledge
- Sales process implementation
- Lead generation strategies
- Training and mentoring
Accomplishments
- B.Com, R.D.V.V., Jabalpur, 2004
- NISM Certified
- IRDA Certified
References
Available Upon Request.
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Career Planning
Willing to work a key player in challenging & creative environment. Procuring leadership position by continuously enhancing my capabilities and rendering services to the best of my abilities to the organization that I will be part off.
<Enter your own>
- Father's Name: Late Shri Janak Kumar Ramnani
- Date of Birth: 04/24/84
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
NR Relationship Manager
AU Small Finance Bank Limited
04.2022 - Current
Relationship Manager
Kotak Mahindra Bank Limited
04.2021 - 03.2022
Trade Forex Sales Manager
HDFC Bank Limited
10.2018 - 02.2020
Retail Forex Sales Manager
Indusind Bank Limited
08.2017 - 10.2018
NR Relationship Manager
Axis Bank Limited
09.2012 - 07.2017
B.Com -
R.D.V.V.