Gaurav Kwatra

Spearheaded sales and client acquisition in packaging sector, focusing on labels, pouches, and shrink sleeves.

• Achieved and exceeded monthly and quarterly sales targets while nurturing relationships with clients.
• Managed end-to-end customer service operations, ensuring rapid resolution of client issues.
• Coordinated quotation preparation, order processing, and delivery timelines with production and logistics teams.
• Engaged major clients in liquor, pharmaceutical, cosmetics, and battery industries to deliver tailored solutions.
• Oversaw payment collection and account reconciliation, ensuring timely revenue realization.
• Maintained high levels of customer satisfaction through effective service delivery.

• Developed and produced custom labels and packaging for cosmetics, distilleries, and food industries.
• Maintained positive relationships with channel partners to drive business growth and increase sales.
• Composed and dispatched customer emails regarding deals and quotations to boost engagement.
• Led team training initiatives to ensure efficient performance and adherence to work profiles.
• Oversaw timely dispatch of couriers and supplies, ensuring accurate material delivery.
• Managed cash transactions with precision, adhering to financial protocols and company policies.
• Submitted reports on time, managed competitive activities, and supported MIS operations for strategic decisions.
• Conducted regular client follow-ups to secure orders and payments, enhancing financial stability.

• Managed real estate activities for owned and leased properties.
• Led and trained team members in their work profiles.
• Dispatched important couriers as needed.
• Handled printing and design tasks.