Ms Office, Photoshop, WordPress, Basic Numeracy
Gaurav Mathur
Asst. Sales Manager At Radisson Blu Udaipur Palace Resort And Spa
Ahmedabad ,Gujarat
Summary
A proactive, ambitious, self-starter who has a positive attitude and the ability to multi -task in a deadline drove hospitality environment. Have a track record of executing sales and marketing strategies to maximize the profitability of a hotel, while at the same me maintaining high customer satisfaction on levels. My key strengths lie in the ability to assess situations, evaluate opinions, make decisions, draw conclusions, and exercise good judgment, defining problems, collecting data, establishing facts and making the right decisions. Possessing a “client first” attitude means that I will always set an example for all hotel-wide staff. At this precise moment, I interested in building upon a successful track record in sales and would like to work for a company that has a competitive base salary, and a year-end bonus plan based on individual performance.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
1
1
Language
Work History
Asst. Sales Manager
Radisson Blu Udaipur Palace Resort And Spa
Ahmedabad , Gujarat
05.2017 - Current
- Professional with over 6 years of experience in Sales & Marketing and Business Development.
- Key acquisition ons of MICE & Wedding accounts from Gujarat market for Udaipur.
- Oversaw sales forecasting, goal setting and performance reporting for all accounts.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Taking part in sales blitz and creating extensive database for portfolio assigned.
- Handled 68 potential client companies and brought in 25 new accounts in 2020- 21. Ex- siemens, BPCL, Mantra Events & Promotions, Pheonix Hospitality, Brand Craft , Provin Groups etc.
- Anticipated clients' needs by staying in touch on regular basis.
- Met with average of 48 clients per week consistently, resulting in 75% client retention rate.
- Exceeded revenue targets by INR 1.30 Cr with overall room nights of 2745.
- Obtained and evaluated credit information about prospective customers.
- Created proposals for new and repeat customer business transactions.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Developed and maintained relationships with customers and suppliers through account development.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
- Accomplished multiple tasks within established timeframes.
Sales Executive
Crowne Plaza Ahmedabad City Centre
Ahmedabad, Gujarat
04.2016 - 05.2017
- Taking care of the sales with focus on achieving predefined sales target and growth across Ahmedabad.
- Forecasting and planning monthly & quarterly sales targets and executing them in a given time frame.
- Analyzing latest marketing trends and tracking competitor’s activities and providing valuable inputs for fine tuning sales & marketing strategies; initiating market development efforts.
- Managing activities pertaining to negotiating/ finalize on of deals for smooth execution of sales.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Built diverse and consistent sales portfolio.
- Maintained current knowledge of evolving changes in Industry marketplace.
- Recorded accurate and efficient records in customer database.
Sales Executive
Hotel Formule 1
Ahmedabad , Gujarat
01.2014 - 03.2016
- Identified sales growth opportunities by networking and building relationships with potential customers.
- Listening to customer requirements and presenting appropriately to make sales.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Maintain key accounts and achieve given budget.
- Creating detailed proposal documents.
- Reviewing own sales performance, aiming to meet or exceed targets.
- Reported sales data to upper management for review.
- .Researched potential customer markets thoroughly before beginning personal contacts.
- Recorded and maintained sales prospect and sales data within customer relationship management system.
- Reached average of 80% of sales goals each year.
- Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
- Provided exceptional customer service to foster client loyalty and satisfaction.
Education
MBA - Business Management
Sinhgad Institute of Management And Studies
Pune 03.2011 - 01.2013
Masters in Marketing And Management - Marketing And Management
Pune University
Pune 03.2011 - 04.2013
Bachelor’s - Business Administration And Management
Jain Narayan Vyas University
Jodhpur 03.2007 - 01.2011
Higher Secondary -
B.R. Birla Public School
Jodhpur 03.2005 - 01.2007
Skills
Decision Making
Software
Timeline
Asst. Sales Manager
Radisson Blu Udaipur Palace Resort And Spa
05.2017 - Current
Sales Executive
Crowne Plaza Ahmedabad City Centre
04.2016 - 05.2017
Sales Executive
Hotel Formule 1
01.2014 - 03.2016
MBA - Business Management
Sinhgad Institute of Management And Studies
03.2011 - 01.2013
Masters in Marketing And Management - Marketing And Management
Pune University
03.2011 - 04.2013
Bachelor’s - Business Administration And Management
Jain Narayan Vyas University
03.2007 - 01.2011
Higher Secondary -
B.R. Birla Public School
03.2005 - 01.2007
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