Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Gaurav Mehta

Senior Representative
New Delhi
Gaurav Mehta

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Accomplished Sales Executive with one year of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships. Hardworking Senior Representative gifted at providing amazing service to customers and peers. Engaging and personable to oversee business tasks and meet deadlines. Seasoned Senior Representative knowledgeable about upselling in B2C environments. Leverages exceptional customer relations experience to win customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in strategic planning and task prioritization focused on maximizing efficiency and success.

Overview

3
years of professional experience
22
years of post-secondary education
2
Languages

Work History

Concentrix Daksh Services India Private Limited

Senior Representative
2023.07 - 2023.10 (3 months)

Job overview

  • Resolved issues through careful research and follow-up with customers.
  • Learned and utilized upselling techniques to encourage customers to make additional purchases and increase sales.
  • Answered questions quickly via email/ chat within 24-hour period.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Trained newly hired employees on company policies and procedures regarding diverse situations.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.

IGT Solutions Pvt Ltd

Process Associate
2022.06 - 2023.04 (10 months)

Job overview

  • Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Developed standard operating procedures and document workflows to drive current and future processes.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.

Spectrum Wealth Management Pvt Ltd

Sales Executive
2021.01 - 2022.04 (1 year & 3 months)

Job overview

  • To excel my talent and skill along with a prominent organization where my talent and ability to work in a team as well as individually be challenged
  • Willing to work as a key player in challenging &creative
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Education

GBSS School: National Institute of Open Schooling New Delhi

from Commerce
2021.06 - 2022.04 (10 months)

University Overview

GPA: 70

  • Final Grade: 69%

Indira Gandhi National Open University Aryabhata College

Bachelor of Arts from Psychology Honors
2022.06 - Current (2 years & 3 months)

University Overview

Pusa Institute of Technology New Delhi

No Degree from Civil Engineering
2001.04 - 2020.04 (19 years)

University Overview

GPA: 69

GBSS School: Central Board of Secondary Education New Delhi

10th from Management
2016.04 - 2017.04 (1 year)

University Overview

Skills

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Interests

Reading books

Watching movies

Learning new sport or any new activity

Travelling

Timeline

Senior Representative
Concentrix Daksh Services India Private Limited
2023.07 - 2023.10 (3 months)
Process Associate
IGT Solutions Pvt Ltd
2022.06 - 2023.04 (10 months)
Indira Gandhi National Open University
Bachelor of Arts from Psychology Honors
2022.06 - Current (2 years & 3 months)
GBSS School: National Institute of Open Schooling
from Commerce
2021.06 - 2022.04 (10 months)
Sales Executive
Spectrum Wealth Management Pvt Ltd
2021.01 - 2022.04 (1 year & 3 months)
GBSS School: Central Board of Secondary Education
10th from Management
2016.04 - 2017.04 (1 year)
Pusa Institute of Technology
No Degree from Civil Engineering
2001.04 - 2020.04 (19 years)
Gaurav MehtaSenior Representative