GAURAV PAUL
Hyderabad
Summary
Dynamic Process Trainer with a proven background in process training, curriculum design, and performance evaluation, focused on improving workforce capability and operational efficiency. Brings prior experience across the recruitment industry, HR consulting, and financial advisory, enabling a strong understanding of end-to-end employee lifecycle and client engagement. Adept at training delivery, stakeholder collaboration, and data-driven performance improvement in fast-paced environments. Recognized for reliability, adaptability, and clear communication, with a strong commitment to continuous learning, compliance, and organizational excellence.
Overview
7
7
years of professional experience
Work History
Process Trainer
Randstad Enterprise
04.2025 - Current
- Developed and delivered comprehensive training programs on full lifecycle recruitment processes, including sourcing, screening, interviewing, offer management, and onboarding for new hires and existing team members.
- Conducted needs assessments to identify skill gaps in recruitment teams and designed customized training modules to enhance performance and compliance with company standards.
- Managed a team of 5 training assistants, providing guidance, performance evaluations, and professional development to ensure high-quality training delivery.
- Created and updated training materials, such as manuals, e-learning modules, and job aids, incorporating best practices in recruitment and ATS systems.
- Evaluated training effectiveness through metrics like participant feedback, knowledge retention tests, and post-training performance improvements, resulting in optimized recruitment cycles.
- Collaborated with recruitment managers and stakeholders to align training initiatives with business objectives and client-specific requirements in enterprise recruitment.
- Facilitated workshops and refresher sessions on recruitment tools, legal compliance, diversity hiring, and process improvements to maintain team proficiency.
- Monitored and reported on training outcomes, using data analytics to recommend enhancements and ensure continuous improvement in recruitment processes.
- Assisted in the implementation of new recruitment technologies and processes, training staff on adoption and integration into daily workflows.
- Ensured all training activities adhered to industry regulations and company policies, promoting a culture of ethical and efficient recruitment practices.
Online staffing specialist
Randstad Enterprise
02.2022 - 04.2025
- Proactive review of candidates to determine if they meet job requirements.
- Ensure all applicants are carefully considered and assessed in a timely manner.
- Lead candidates through initial stages of application process.
- Recruitment process compliance and system administration.
- Collaborate on special projects. (Cul de Sac project).
- Boost employee engagement and improve overall employee satisfaction by discussing about the hurdles that come up in order to meet the project goals and appraisals.
- Handling day to day operational activities and act as an SME (Subject Matter Expert) related to query of a particular business.
- Analyze and create various reports which can be used for decision making process and present the same to various stakeholders.
- Took up initiatives and suggested process improvement suggestions to management which led to a decrease in the number of escalations from Employee Referral Candidates.
- Prepare an appropriate plan/strategy and deliver solutions to various problems or hurdles arising in day-to-day operations and coordinating the same with the team for better employee-candidate experience.
ERC trainer
Amazon
08.2021 - 01.2022
- Facilitate learning in classroom by organizing and presenting materials in a way that is optimal for learning experience.
- Work closely with the Training manager, Training specialists, partner teams and stakeholders in the preparation and coordination of training events.
- Providing them access to various tool such as Mytime, people portal and ADP.
- Facilitate and successfully conduct refresher session to tenured employees.
- Work along with the Trainer Assistant designated for the class for help with training, equipment and basic logistics for the training period and post training activities/logistics.
- Creating and maintaining a high-quality learning environment such as sharing the best practices and addressing any behavioral issues among the trainees.
- Understand the current culture of the company and as a trainer explain the same to the trainees.
- Responsible for employee onboarding and induction at location.
- Analyze and create various bi-weekly reports and present it to leadership team which indicates the performance of the trainees during the initial training period.
ERC Senior Associate (HR Assistant II)
Amazon
04.2020 - 08.2021
- Assisting the internal employees of Amazon in North America region over phone call and ticketing support.
- Employee queries involves time card correction, payroll correction, time off request, checking rehire eligibility and guiding them how they can apply for different roles.
- Ticketing support involves creating employment verification letters, filling out employment verification forms, discount code troubleshooting and routing other employment related tickets to appropriate resolver groups.
Client solutions Advisor
Factset Research Systems
04.2019 - 04.2020
- Assisting the clients/investors over phone calls, IM chats and emails in managing their portfolios efficiently for making accurate investment decision.
- Forecasting future price changes for the various holdings.
- Dealing with premium products such as SPAR, Portfolio Analysis 3.0 for providing financial services and portfolio customization.
- Identification of risk and fraud subscriptions related to various transactions and financial data items.
Education
MBA/PGDM - HR/Industrial Relations
OP Jindal Global University
Sonipat01.2026
B.B.A/ B.M.S - Bachelor of Business Administration / Management Studies - Finance
bhavans vivekananda degree college
01.2017
12th - English
Andhra Pradesh01.2014
10th - English
01.2012
Skills
- Power BI
- Talent Acquisition
- Recruitment Life Cycle
- Excel
- Learning And Development
- Linkedin Recruiter
- Boolean Search
- Candidate
- LMS
- Learning Management Systems
- Training Need Analysis
- Knowledge Management Systems
- Quality Audits
- Process Improvement
Projects
- Through analysis on Mutual Fund Industry, 304 Days, I have done one on one comparison of three mutual fund schemes and measured by using Sharpe's and Treynor's methods of evaluation.
- Capstone project (MBA) - DirtPulse adventures, 4 Months, Strategic HR Capstone: Global Talent Acquisition & Employer Branding Ecosystem. Led a comprehensive overhaul of the Employer Value Proposition (EVP) to compete in high-demand labor markets. Key Impact: Audited and optimized the end-to-end candidate experience, resulting in a streamlined recruitment funnel designed to reduce Time-to-Fill by 20% while increasing the quality-of-hire through competency-based assessment modeling. Executive Lens: Focused on securing competitive advantage by positioning the organization as a 'Top Tier' employer of choice.
Languages
- Telugu
- Bengali
- English
- Hindi
- Telugu
- Bengali
- English
Timeline
Process Trainer
Randstad Enterprise
04.2025 - Current
Online staffing specialist
Randstad Enterprise
02.2022 - 04.2025
ERC trainer
Amazon
08.2021 - 01.2022
ERC Senior Associate (HR Assistant II)
Amazon
04.2020 - 08.2021
Client solutions Advisor
Factset Research Systems
04.2019 - 04.2020
MBA/PGDM - HR/Industrial Relations
OP Jindal Global University
B.B.A/ B.M.S - Bachelor of Business Administration / Management Studies - Finance
bhavans vivekananda degree college