Gaurav Rai
Senior Product Manager
Bengaluru,Karnataka
Summary
With over 10 years of experience in Product Management, I excel in translating customer insights into compelling product roadmaps. Currently a Senior Product Manager at BYJU'S, I led the development of a multifaceted project management tool and implemented chat automation, driving significant improvements in user experience and Operational Cost Optimisation.
Overview
12
12
years of professional experience
6
6
Certificates
18
18
years of post-secondary education
Work History
Senior Product Manager
Think & Learn Pvt. Ltd.
Bengaluru
03.2016 - Current
- Worked of creating and implementing Product Strategy
- Prioritized roadmap to achieve product goals and metrics.
- Did Market research and documented User Personas with clear definition of problem statement and solution required
- Created detailed work orders from user stories, specifications, and product features.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Coordinated design meetings and decisions with internal departments and teams.
- Led the developed of high-quality creative assets by coordinating with design and media teams.
- Directed project planning, budgeting efforts, and maintained positive vendor relations.
- Monitored Product Launch and tracked metrics that contributed to the North Start of the organization.
- Set goals and formalized policies to maximize team performance and keep project on-track.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked independently and collaboratively in a team environment.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Resolved problems, improved operations, and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Co-Founder
Kriative Incorporation Pvt. Ltd. (SCAANO)
Bengaluru
09.2015 - 02.2016
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Established foundational processes for business operations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Identified business development challenges and customer concerns for proactive resolution.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Participated in designing and development of the product/features and handled release and maintenance for the same.
- Embraced macro-level strategic decisions and micro-level implementation.
Software Engineer
Open Systems International
Bengaluru
08.2014 - 09.2015
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Participated in architecture, design and implementation of back-end features using Java.
- Integrated third-party tools and components into applications.
- Updated old code bases to modern development standards, improving functionality.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Designed user interfaces that engaged multiple senses and produced immersive experiences.
- Created custom mobile applications using native technologies.
- Used third-party libraries, custom libraries and APIs to develop new applications.
- Consistently used Android SDK to produce highly effective and nuanced content.
Software Development Engineer - Trainee
The Tata Power Company Ltd., Strategic Engineering Division
Bengaluru
12.2013 - 07.2014
- Worked as a key member of the team responsible for configuring and testing MANET based communication devices used by defense forces.
- Contributed significantly to the team's primary KRA of optimizing and modifying scripts for multi NIC bonding to ensure high availability, redundancy, and load balancing for a fail-safe communication channel.
- Collaborated with cross-functional teams for the development, testing, and modification of software aimed at improving network management processes for in-house manufactured instruments.
- Conducted thorough testing and analysis to identify and troubleshoot issues in the communication devices and software.
- Developed a deep understanding of the MANET communication system, and used this knowledge to suggest improvements for product design and development.
- Maintained accurate documentation and reports to effectively communicate progress and issues to stakeholders and team members.
- Worked with team members to develop and implement new testing strategies and methodologies to ensure high-quality products.
- Demonstrated excellent teamwork, communication, and problem-solving skills while working on complex projects with tight deadlines.
Intern
The Tata Power Company Ltd., Strategic Electronics Division
Mumbai
06.2012 - 07.2012
- Conducted extensive research and analysis on various network management tools and technologies.
- Gained in-depth knowledge of radio communication and its evolution to enhance the range, security, and reliability of communication devices.
- Explored the functioning of an organization, including the roles and responsibilities of different departments.
- Interacted with professionals from various departments and learned how they work together to achieve organizational goals.
- Worked on real-time projects and gained practical experience in the field of network management and radio communication.
- Developed critical thinking and problem-solving skills through hands-on experience and research.
- Documented research findings and presented them to the team, showcasing an ability to communicate complex technical information effectively.
- Gained experience in working independently and collaboratively in a team environment.
Education
MBA - Finance & Accounting
Liverpool John Moores University
Liverpool, Merseyside 11.2022 - Current
Bachelor of Engineering - Computer Science
University of Pune
Baramati, Pune 06.2009 - 05.2013
Higher Secondary Certificate (HSC - 12th) - PCM
Sunbeam English School - Bhagwanpur
Varanasi 06.2005 - 05.2007
Secondary School Certificate (SSC - 10th) - General
W. H. Smith Memorial School
Sigra, Varanasi 06.1994 - 05.2005
Skills
Product Management
undefinedCertification
Advanced General Management Program - IMT Ghaziabad
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The price of inaction is far greater than the cost of a mistake
Meg Whitman
Timeline
Advanced General Management Program - IMT Ghaziabad
12-2023
MBA - Finance & Accounting
Liverpool John Moores University
11.2022 - Current
Build Your Analytical Skills with Statistical Analysis • Statistics Foundations 1: The Basics • Statistics Foundations 2: Probability • Statistics Foundations 3: Using Data Sets • Statistics Foundations 4: Advanced Topics
03-2022
Lean Six Sigma: Define and Measure Tools
02-2022
Six Sigma Foundation
01-2022
Operational Excellence Foundation
11-2021
Senior Product Manager
Think & Learn Pvt. Ltd.
03.2016 - Current
Co-Founder
Kriative Incorporation Pvt. Ltd. (SCAANO)
09.2015 - 02.2016
Software Engineer
Open Systems International
08.2014 - 09.2015
Software Development Engineer - Trainee
The Tata Power Company Ltd., Strategic Engineering Division
12.2013 - 07.2014
Intern
The Tata Power Company Ltd., Strategic Electronics Division
06.2012 - 07.2012
Bachelor of Engineering - Computer Science
University of Pune
06.2009 - 05.2013
Higher Secondary Certificate (HSC - 12th) - PCM
Sunbeam English School - Bhagwanpur
06.2005 - 05.2007
Secondary School Certificate (SSC - 10th) - General
W. H. Smith Memorial School
06.1994 - 05.2005
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