Summary
Overview
Work History
Education
Skills
Languages Known
First Love - Cricket
Creative Expression - Film Making
Timeline
Generic
Gaurav Roy

Gaurav Roy

Kolkata,

Summary

Forward-thinking content marketing manager and client servicing professional with over 11 years of experience in the digital content industry. Expert in balancing team performance, customer service targets, and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

13
13
years of professional experience

Work History

Manager M2

Integrated Marketing Solutions, Netscribes Data & Insights Pvt Ltd
Kolkata
11.2017 - Current

As Manager M2

  • Supported in the creation of proposals for pre-sales tasks
  • Established a vendor ecosystem: Managing vendors for content and design support.
  • Suggested innovative approaches to improve the overall quality of existing content assets.
  • Collaborated with finance, legal, sales and quality management teams (QMS) to successfully address project and vendor issues.

As Manager M1

  • Generated innovative ideas for engaging readers through interactive content formats
  • Developing and nurturing close relationships with clients to comprehend their unique needs led to the renewal of several accounts
  • Managed a diverse team of writers, editors, freelancers and project managers, offering necessary guidance and feedback
  • Developed business continuity plans, managed resource allocation and exceeded expectations
  • Assessed team members' skill sets and assigned tasks accordingly for optimal efficiency.
  • Conducted CRM training sessions.

As Assistant Manager

  • Created engaging and informative content for a range of marketing collateral including blog posts, whitepapers, case studies, and brochures.
  • Collaborated with design teams to produce complementary visuals for written content
  • Effectively managed and maintained strategic relationships with clients, including TCS, HCLTech, L&T Technologies, Upstox, and more as project manager
  • Developed multiple high-quality content assets such as whitepapers, thought leadership blog posts, infographics, success stories,and brochures.

Senior Content Writer

Grandtrine Entertainment Pvt. Ltd
Kolkata
02.2017 - 10.2017
  • Managed social media engagements (social post copies, collaborated with designers for social media creatives)
  • Developed gaming content for online gaming sites.

Senior Content Writer

Ruprr Internet Private Limited
07.2016 - 12.2016
  • Worked as an in-house writer for promoting the company's website via various marketing engagements
  • Developed content for websites, blogs and social media platforms.

Freelance Content Writer

Infocom Network Limited (tradeindia.com)
04.2016 - 07.2016
  • Researched and wrote original content for client websites
  • Proofread and revised articles before submitting them to clients.

Manager – Research and Content

AICL Communications Limited
Kolkata
01.2016 - 04.2016
  • Gathered information for annual reports through face to face client meetings
  • Developed first drafts for the editor's review for annual reports.

Voice UI (content /script)

One97 Communication Limited (Paytm)
Kolkata
09.2014 - 12.2015
  • Served as an in-house content developer and scriptwriter, contributing to a range of marketing engagements at One97 Communication and Paytm.

Copy Editor

Rockstand Digital Pvt. Ltd
New Delhi
05.2014 - 07.2014
  • Created document summaries as needed for internal use or external distribution
  • Detected and corrected errors in spelling, punctuation, and syntax through proofreading
  • Developed story or content ideas with a focus on reader or audience appeal
  • Enhanced copy readability through preparation, rewriting, and editing
  • Executed planning of contents aligning with publication guidelines and editorial standards.

Content Writer & Proof Reader

Tradeindia.com (Infocom Network Limited)
New Delhi
01.2013 - 05.2014
  • Crafted website content for various clients
  • Created SEO optimized content for product catalogs
  • Developed keyword-rich SEO articles to promote brand awareness and improve organic search rankings.
  • Proofread written material to eliminate grammar, punctuation, and spelling errors prior to uploading on CMS

Content Writer

Brainwork Technologies
New Delhi
09.2012 - 12.2012
  • Created content for websites, blogs and social media accounts to increase visibility and engagement.
  • Updated existing content regularly to ensure accuracy of information presented online.
  • Edited existing content to ensure accuracy, clarity, readability and consistency with company standards.

Internship - Trainee Copywriter

Saatchi & Saatchi Pvt.Ltd
Gurgaon
05.2012 - 07.2012
  • Executed scratch card campaign for Tuborg beer brand.
  • Provided support to existing staff on various tasks and duties.
  • Worked alongside senior team members to learn related job tasks and roles.
  • Maintained positive working relationship with fellow staff and management.

Intership - Junior Reporter/Writer

Positive Interactive Pvt. Ltd
Gurgaon
10.2011 - 12.2011
  • Prepared detailed reports on stories for the editor's review
  • ''Silent voices'' - the other side of Gurgaon, was published under my byline.

Freelancer

Various Clients
  • Successfully collaborated with clients across a wide range of sectors like health, IT, digital marketing, real estate, mobile VAS and mainstream advertising.

Education

Post-Graduation - M.A. in Mass Communication

Guru Jambheswar University
Hisar, Haryana
01.2013

B.A. - English Honours

Asutosh College, University of Calcutta
Kolkata
01.2011

Senior Secondary Examination (I.S.C.) -

GD Birla Centre for Education
Kolkata
01.2008

Secondary Examination (I.C.S.E.) -

Lycee
Kolkata
01.2006

Skills

  • Marketing
  • Operations Management
  • Team Leadership
  • Verbal and Written Communication
  • Performance Evaluations
  • Time Management
  • Customer Relationship Management (CRM)
  • Complex Problem-Solving
  • Project Management
  • Account Management
  • Customer Satisfaction

Languages Known

  • English (UK and US)
  • Hindi
  • Bengali

First Love - Cricket

  • Played as a regular second division player at various tournaments organized by the Cricket Association of Bengal (CAB)
  • Granted a scholarship from Steel Authority of India Limited (SAIL) for demonstrating excellence in cricket and was inducted in the company cricket team
  • Represented school in various athletic meets

Creative Expression - Film Making

  • Making short films (directed and edited 2 short films and a documentary)
  • Directed/edited a short film that was selected and screened at Future Institute of Engineering and Management, Kolkata.
  • Listening to music
  • Writing short stories
  • Creating life quotation posts (I have a Facebook page named Left Unsaid)

Timeline

Manager M2

Integrated Marketing Solutions, Netscribes Data & Insights Pvt Ltd
11.2017 - Current

Senior Content Writer

Grandtrine Entertainment Pvt. Ltd
02.2017 - 10.2017

Senior Content Writer

Ruprr Internet Private Limited
07.2016 - 12.2016

Freelance Content Writer

Infocom Network Limited (tradeindia.com)
04.2016 - 07.2016

Manager – Research and Content

AICL Communications Limited
01.2016 - 04.2016

Voice UI (content /script)

One97 Communication Limited (Paytm)
09.2014 - 12.2015

Copy Editor

Rockstand Digital Pvt. Ltd
05.2014 - 07.2014

Content Writer & Proof Reader

Tradeindia.com (Infocom Network Limited)
01.2013 - 05.2014

Content Writer

Brainwork Technologies
09.2012 - 12.2012

Internship - Trainee Copywriter

Saatchi & Saatchi Pvt.Ltd
05.2012 - 07.2012

Intership - Junior Reporter/Writer

Positive Interactive Pvt. Ltd
10.2011 - 12.2011

Freelancer

Various Clients

Post-Graduation - M.A. in Mass Communication

Guru Jambheswar University

B.A. - English Honours

Asutosh College, University of Calcutta

Senior Secondary Examination (I.S.C.) -

GD Birla Centre for Education

Secondary Examination (I.C.S.E.) -

Lycee
Gaurav Roy