Experienced Product Management professional with 7+ years of successfully leading global product development from concept to launch. Skilled in translating complex customer needs into competitive product features. Proficient in all aspects of product lifecycle, including design, development, launch, and marketing.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Product Manager
Airtel Digital Limited
Gurgaon
05.2022 - Current
Led the Messaging Charter at Airtel IQ( SMS, RCS, and WhatsApp channels) with a total revenue of over INR 2500 crore.
Ideated, Developed, and launched Airtel IQ Reach , an omnichannel martech product targeted at the SMB market -Achieved adoption by more than 10,000 businesses across India.
Lead Internationalization of entire CPaas Product and deployed the entire Saas Product for Telcos in Africa unlocking a SAM of 1800 Cr.
SpamShield AI Product - Leading the development of SpamShield, an AI-powered product designed to prevent fraud and spam in messaging.
Collaborated with Google and Meta on strategic initiatives to simplify communications like Voice on Whatsapp and Template whitelisting
Developed comprehensive product roadmaps to ensure alignment with business goals and customer needs.
Product Manager & Strategy
Value First, A Twilio Company
Gurgaon
09.2021 - 05.2022
Lead VF's global chat bot platform product (Surbo) for the global market built on top of more than 7 OTT channels(Telegram, WA, Messenger, Line ,Widget, Slack)
Introduced OCR (ML ) and Sentiment Analysis in the existing product to improve the AI capabilities to the next level.
Created Data driven strategies to enable effiicient product roadmap and feature -planning
Developed Extensive roadmaps & PRDs for each and every feature ,enhancement and external integrations involving all the stakeholders in that.
Lead internal team of 5 product analysts , 2 APMs, and closely working with delivery team, Solutioning and pre sales, Dev team, Tech-Ops, Partnerships and Client Success teams respectively.
Product Manager
Ediome Technologies
DL
04.2018 - 04.2020
Analyzed industry trends to assess current competitive landscape and identify new opportunities.
Developed an IOT based Saas Product for providing various people tracking services to over 10 major clients including Ministry of External Affairs, ORF( Biggest ThinkTank of Asia) and having an MRR of 10 million INR
Worked closely with data engineering teams to ensure low latency product design by using scalaDB & GCP for time series data
Successful in increasing a customer base of applications by 4k+ customers in less than 2 years with an ARPU of INR 300+
Co-Founder
Ezyschooling
Delhi
01.2016 - 12.2017
Researched the market to understand the customers painpoints, validate concepts and explore potential revenue sources
Product Management and developed the architecture and design of the backend on MEAN stack to achieve high scalability in Product.
Communicated and Collaborated to 35 schools in. a span of 3 months in the first season
Developed the GTM strategy for parent acquisition which resulted to more than 3000 parents using the service in the first three months itself without any major spends on marketing
Led a team of 5 developers, 4 operations and 3 marketing people to establish the product
Education
Masters of Business Administration - Finance Management
NMIMS
06.2024
Bachelors Of Technology - Computer Science & Engineering
Kalinga University
04.2018
Class 12th -
Central Board of Secondary Education
04.2014
Class 10th -
St Lawrence Convent
03.2012
Skills
Product Management
Business Development
Customer Engagement
B2B Marketing
Project Management
Product Launch
Product Development
SaaS
Training & Mentorship
Product Vision and Strategy
Product Lifecycle Management
Analytical Thinking
Strategic leadership
Team Management
Decision-Making
Cross-Functional Collaboration
Certification
Certified 'Digital Marketing Fundamentals' from the GOOGLE Digital Unlocked School, '20 session.
Certified Google Project Management professional
Six Sigma Green Belt
AI-First product leader by Linkedin learning
Certified 'Server Side Developer in MEAN Stack' by HongKong University of Science & Technology'16
Certified Google Data Analytics Beginner
Accomplishments
CAT 2021 - 98.79 Percentile.
Telecom Partner of year by Meta at Conversations 2023
Game Changer Award By Airtel Digital in FY23'24
Highflier of the Quarter award consistently for over 5 quarters in Airtel
Best performer of the Quarter in Dec'21 by Valuefirst.
1st runner up in E-Concalve by IIITDelhi '16
Got a recognition from Delhi Govt Startup Scheme as one of the prominent startups.
Languages
English
First Language
Hindi
Advanced (C1)
C1
Timeline
Senior Product Manager
Airtel Digital Limited
05.2022 - Current
Product Manager & Strategy
Value First, A Twilio Company
09.2021 - 05.2022
Product Manager
Ediome Technologies
04.2018 - 04.2020
Co-Founder
Ezyschooling
01.2016 - 12.2017
Masters of Business Administration - Finance Management
NMIMS
Bachelors Of Technology - Computer Science & Engineering