GAURAV SEHGAL
Senior Process Executive (Google Ads)
New Delhi
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
25
25
years of post-secondary education
Work History
Senior Process Executive (Billing Specialist)
Cognizant
02.2023 - Current
- Reduced financial inconsistencies while assessing and verifying billing invoices.
- Process and manage end-to-end billing operations, including generating, sending, and tracking invoices.
- Reconcile billing discrepancies and resolve client inquiries related to invoices and payments.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Managed monthly billing cycles, net payment terms to ensure timely issuance of invoices and statements.
- Monitored outstanding invoices and performed collections duties.
Sales Manager
Whitehat Junior
10.2022 - 02.2023
- Providing live demo to the customers over the video call and explaining the benefits of enrolling kids to learn coding at an early stage.
- Showcase them the future opportunities of learning coding in their childs career.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Inside Sales Manager
Techma IT Services Pvt Ltd
01.2018 - 10.2022
- Presented service features to diverse audiences using consultative sales techniques resulting in securing new contracts.
- Strategically pursued leads to secure new accounts, generating monthly revenue.
- Updated accounts and nurtured long-term relationships with clients ensuring a good retention rate.
- Set and exceeded inside sales goals by establishing ambitious targets, leading to increase in revenue.
- Increased referrals by expanding productive partner networks, resulting in a rise in new business opportunities.
- Liaised with clients via email or phone to identify and address needs, successfully growing existing accounts through cross-selling strategies.
Business Development Executive
GROVER STEELS
01.2014 - 12.2017
- Meeting B2B & B2C Clientele.
- Developing distribution network.
- Servicing distribution network.
- Explaining the benefits of TMT iron bars and cement.
- Follow-ups with the client for sales closure.
- Meeting daily/ weekly/ monthly targets & long term planning.
Education
B.Com - Accounting And Business Management
Bundelkhand University
Jhansi, India 04.2001 - 04.2013
High School Diploma -
Mahatma Hansraj Modern School
Jhansi, India 04.2001 - 04.2009
High School Diploma -
Cathedral College
Jhansi, India 04.2001 - 04.2006
Skills
Business Process Improvement
Efficiency Improvement
Document Processing
Data Review
Document Preparation
Operations Management
Account Updates
Social link
https://www.linkedin.com/feed/
Personal Information
Total Experience: 10 Years 8 Months
Languages
ENGLISH
HINDI
Timeline
Senior Process Executive (Billing Specialist)
Cognizant
02.2023 - Current
Sales Manager
Whitehat Junior
10.2022 - 02.2023
Inside Sales Manager
Techma IT Services Pvt Ltd
01.2018 - 10.2022
Business Development Executive
GROVER STEELS
01.2014 - 12.2017
B.Com - Accounting And Business Management
Bundelkhand University
04.2001 - 04.2013
High School Diploma -
Mahatma Hansraj Modern School
04.2001 - 04.2009
High School Diploma -
Cathedral College
04.2001 - 04.2006
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