Gaurav Tamboli
Kalyan
Summary
Results-driven Customer Engagement Specialist experienced in relationship management and sales growth. Achieved revenue increases through effective upselling and cross-selling strategies while enhancing client understanding and service delivery. Focused on exceeding sales targets and fostering collaborative team success.
Overview
8
8
years of professional experience
Work History
Regional Sales Lead - West
DE-CIX Interwire Internet Services Pvt Ltd
Mumbai
12.2023 - Current
- Managed sales operations for West India, East India and SAARC Region. driving commercial discussions, negotiations, and closures for peering services with ISPs and cloud connectivity solutions for enterprise customers.
- Nurtured 200+ ISP and enterprise accounts, enhancing customer support and driving service upsell/cross-sell.
- Handled International customers like NetActuate, Sri Lanka Telecom, Windstream Communication, Summit Communication, NEXTRA Communication.
- Demonstrated cost optimization and revenue-generation opportunities through DE-CIX peering ports and interconnection solutions.
- Guided customers in becoming Digital Interconnection Service Providers by explaining the commercial and technical benefits of DE-CIX services.
- Educated customers on connectivity solutions, including DirectCLOUD and Microsoft Azure Peering Service (MAPS), enabling access to multiple cloud providers through a single port.
- Collaborated with connectivity providers, telecom operators, and data centre teams to facilitate connectivity between DE-CIX POPs and customer locations, coordinating cross-connect and rack space.
- Organised physical and virtual conclaves and industry events across India to promote DE-CIX products and strengthen customer engagement.
- Handling Accounts of Lightstorm, FLAGTEL, TTSL, TTML, Powergrid, CTRLS for connectivity commercials and solution provisioning to customers.
Assistant Manager - Enterprise
Microscan Infocommtech Pvt Ltd
Mumbai, Maharashtra
08.2018 - 12.2023
- Generated new business within Enterprise Connectivity services, including Internet Leased Line, P2P-NLD, and DirectCloudConnect, contributing to revenue growth.
- Secured 50+ partnerships with enterprise and individual customers, enhancing company’s market presence.
- Retained existing customers by addressing issues and coordinating with technical and billing teams for effective support.
- Upsell to existing customers and convince them to purchase new services.
- Maintaining rapport with Channel Partners, helping them for closing deals, negotiation, customer meetings, presentations, etc.
- Engaged with organisation to build a brand and create sales revenue.
Business Development Engineer
Shavison Electronics Pvt Ltd
Kalyan
02.2018 - 04.2018
- Managed new orders from channel partners across Pan India.
- Engaged with customers to review sales targets and achievements.
- Creating graphs, sending weekly target vs achievement report to Channel Partners.
- Identified and qualified potential leads through web research and channel partner networks.
- Collaborated with team members to achieve target results.
- Developed and implemented strategies to drive sales growth.
- Arrangements of showcase at Events held in Metro cities such as Elecrama.
Education
Diploma in Engineering -
Maharashtra State Board Of Technical Education
Thane06-2012
HSC - SCIENCE -
Maharashtra State Board
Kalyan06-2009
Bachelor Of Engineering -
Mumbai University
Mumbai05-2017
SSC -
Maharashtra State Board
Thane05-2007
Skills
- Opportunity identification
- Sales Strategy Development
- Revenue
- Channel Handling
- Escalation management
- Customer facing Role
- Solution Design
- BSS/OSS
- Process setup
- Audits
- Stakeholder Engagement
- Communication
- Presentation
Languages
English
Marathi
Hindi
Gujrati
Websites, Portfolios and Profiles
https://linkedin.com/in/gaurav-tamboli-971403175
Hobbies and Interests
- Cooking
- Event Management
- Singing
- Travel
Timeline
Regional Sales Lead - West
DE-CIX Interwire Internet Services Pvt Ltd
12.2023 - Current
Assistant Manager - Enterprise
Microscan Infocommtech Pvt Ltd
08.2018 - 12.2023
Business Development Engineer
Shavison Electronics Pvt Ltd
02.2018 - 04.2018
Diploma in Engineering -
Maharashtra State Board Of Technical Education
HSC - SCIENCE -
Maharashtra State Board
Bachelor Of Engineering -
Mumbai University
SSC -
Maharashtra State Board