GAURAV UPADHYAY
Noida Extension
Summary
Dynamic Sales and NPI Manager with proven success at Shinsung C&T India Pvt. Ltd., excelling in business development and customer relationship management. Expert in negotiation and data analysis, driving significant revenue growth while leading teams to exceed sales targets. Skilled in ERP systems and fostering strong client partnerships for sustained success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales and NPI Manager
Shinsung C&T India Pvt. Ltd.
12.2021 - Current
- Developed and maintained strong relationships with key
- Responsible for Business development and New Potential customer development
- Handled product costing and pricing negotiations with new and existing customers
- Guiding to team Prepared supply plans and coordinated material delivery aligned with production plans
- Forecast and Sales data analysis and report to Managing director about the sale performance in weekly meeting
- Prepare monthly quarterly and yearly target for sale team
- Leading the NPI team as a team manager
- Monitored customer satisfaction through regular follow-ups and ensured service resolution
- Win multiple deals for the company
- Current customer list: Samsung display Noida, Samsung India electronics, Dixon(Padget) India electronics, Samsung display Tianjin (SDT), Samsung display Dongguan, Elentec and samkwang
Senior Engineer
CAMMSYS GLOBAL COMPANY LIMITED
08.2019 - 11.2021
- Diagnosed and resolved technical issues and customer complaints
- Prepared 3M/8D analysis reports and handled negotiations with clients on product quality concerns
- Handling the RMA process
- Handle the customer relations ship with prove support to the company
- Also doing competitor analysis like quality problems and sale revenue and report to Seniors to they can discuss with top management
Senior Sales Engineer
UIL Electronics India Pvt. Ltd.
01.2018 - 07.2019
- Manage Better customer relationship
- Handle customer sourcing portal prepare GR related documents and ensure the on time delivery
- Prepare sales plan for production planning and monitor the out come
- Responsible for prepare sales target through FCST analysis
- Managed invoice reconciliations and coordinated with planning team on inventory control
- Engaged in cost analysis, pricing negotiations, and product development initiatives with customer R&D teams
- Responsible for quarterly negotiation with customer
Sales Executive
Salcomp Manufacturing India Pvt. Ltd.
07.2014 - 12.2017
- Managed material dispatch and customer account reconciliation
- Built long-term relationships with shippers and carriers to ensure timely deliveries
- Maintained FIFO/LIFO in warehouse and ensured prompt issue resolution
- Prepare sales plan for production planning and monitor the out come
- Responsible for prepare sales target through FCST analysis
- Managed invoice reconciliations and coordinated with planning team on inventory control
- Engaged in cost analysis, pricing negotiations, and product development initiatives with customer R&D teams
Engineer
EEY-ECW Technology Ltd.
01.2013 - 01.2014
- Worked in Guangzhou factory for 6 months on customer service operations
- Led complaint analysis, feedback collection, and follow-up resolution initiatives
- Supported business development by identifying new clients and coordinating meetings in India with sales top leaders
- Work as a FAE at on site (Samsung India electronics)
Education
Bachelor of Engineering -
01.2011
12th -
UP Board
01.2006
10th -
UP Board
01.2004
MBA - Marketing
Skills
- Windows
- MS Office
- ERP Systems
- SAP
- Samsung GSRM/NSRM
- Costing
- Data analysis
- Negotiation
- AI tools
- Team management
- Customer relationship management
- Business Development
- Overseas experience
- Sales forecasting
Certification
- ISO 9001:2015 Internal Auditor
- Certifications in Business operation from Udemy
- 30 days’ Korean language basic course from Udemy
Hobbies and Interests
- Listening to music
- Net surfing
- Playing cricket
- Travelling
Languages
- English
- Hindi
Personal Information
- Date of Birth: 05/05/91
- Marital Status: Married
Timeline
Sales and NPI Manager
Shinsung C&T India Pvt. Ltd.
12.2021 - Current
Senior Engineer
CAMMSYS GLOBAL COMPANY LIMITED
08.2019 - 11.2021
Senior Sales Engineer
UIL Electronics India Pvt. Ltd.
01.2018 - 07.2019
Sales Executive
Salcomp Manufacturing India Pvt. Ltd.
07.2014 - 12.2017
Engineer
EEY-ECW Technology Ltd.
01.2013 - 01.2014
Bachelor of Engineering -
12th -
UP Board
10th -
UP Board
MBA - Marketing
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