Gaurav Verma
New Delhi
Summary
Accomplished Food & Beverage Manager with extensive experience in luxury hospitality, currently overseeing operations at The Leela Palace, Jaipur. Demonstrates strategic leadership and expertise in productivity analysis, sustainability, and luxury trends. Proven track record in enhancing customer satisfaction through quality assurance and regulatory standards compliance. Adept at financial management, team building, and menu development to align with market trends. Career goal: to continue driving excellence in food and beverage management within prestigious establishments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food & Beverage Manager
The Leela Palace
04.2025 - Current
- Oversaw daily operations in the restaurant, maintaining high-quality customer service.
- Ran operations successfully according to industry best practices and owner standards.
- Assisted in menu development, focusing on sustainability and local sourcing to appeal to conscious consumers.
- Monitored market trends to keep offerings competitive and appealing to a diverse clientele.
- Oversaw financial management tasks, including budgeting, forecasting, and daily revenue reporting.
- Worked closely with chef and cooks to determine menu plans for special events or occasions.
- Monitored customer feedback, implementing changes to rectify issues and bolster satisfaction levels.
- Kept kitchen, restaurant and bar within hygiene regulations by instructing staff to sanitise areas regularly and after customer use.
Head of F&B Operations & Events
The Leela Palace
04.2024 - 03.2025
Assistant Food & Beverage Manager
The Leela Palace
10.2023 - 03.2024
Banquet Manager
The Leela Palace
10.2021 - 09.2023
Banquet Manager
Taj Skyline
03.2020 - 09.2021
Restaurant Manager
Taj Convention Centre
09.2017 - 02.2020
Assistant Restaurant Manager
The Leela Ambience
04.2016 - 08.2017
Food & Beverage Executive
The Leela Ambience
01.2014 - 03.2016
Food & Beverage Supervisor
The Leela Ambience
09.2012 - 12.2013
Food & Beverage Assistant
Taj View
04.2011 - 08.2012
Education
Hotel Management - Hospitality
Heritage Institute of Hotel Management & Tourism
Agra, Uttar Pradesh2011
Intermediate - Higher Secondary
Jawahar Navodaya Vidyalaya
Agra, Uttar Pradesh2008
Skills
- Productivity Analysis
- Luxury Trends
- Sustainability
- Leading Quality Assurance
- Strategic Leadership
- Company Quality Control
- Team Building
- Knowledge of Regulatory Standards
- Strengths, Weakness, Opportunity & Threats Analysis
- Food Safety Standards
Languages
English
Proficient
C2
Hindi
Proficient
C2
Certification
- Certified Food & Beverage Service Trainer - Taj Hotels, Resorts & Palaces
- Manager Of The Year 2022 - The Leela Palace, Jaipur
Education
other,other
Hobbies and interests
- Reading Books
- Travelling
- Volley Ball
- Animal Lover
Affiliations
- World Health Organization - The Leela Ambience, Gurugram.
- Prime Minister Rally, Out Door Catering - Taj Convention Centre, Agra.
- All India Congress of Gynecology Conference, Out Door Catering 5000 Guests all meals 03 Days All meals - Taj Convention Centre, Agra.
- Launch of Indian Premiere Cricket League - Taj Ahmedabad.
- Brookfield Conference Season 2022, 2023 & 2024 - The Leela Palace, Jaipur.
- Polo Tournament Season 2022 & 2023 - The Leela Palace, Jaipur.
- Jaipur Literature Festival Season 2022 & 2023 - The Palace, Jaipur.
- Royal Royce , Ferrari , Blue Label Sit down Events - The Leela Palace, Jaipur.
- Czech Republic Mr. Petr Fiala Visit 2022 - The Leela Palace, Jaipur.
Timeline
Food & Beverage Manager
The Leela Palace
04.2025 - Current
Head of F&B Operations & Events
The Leela Palace
04.2024 - 03.2025
Assistant Food & Beverage Manager
The Leela Palace
10.2023 - 03.2024
Banquet Manager
The Leela Palace
10.2021 - 09.2023
Banquet Manager
Taj Skyline
03.2020 - 09.2021
Restaurant Manager
Taj Convention Centre
09.2017 - 02.2020
Assistant Restaurant Manager
The Leela Ambience
04.2016 - 08.2017
Food & Beverage Executive
The Leela Ambience
01.2014 - 03.2016
Food & Beverage Supervisor
The Leela Ambience
09.2012 - 12.2013
Food & Beverage Assistant
Taj View
04.2011 - 08.2012
Hotel Management - Hospitality
Heritage Institute of Hotel Management & Tourism
Intermediate - Higher Secondary
Jawahar Navodaya Vidyalaya