Gauri Maid
Pune
Summary
With over 7 years of dedicated experience as a senior cabin crew member, I bring extensive expertise in team management and exceptional customer service. My career is marked by a commitment to safety, efficiency, and creating a welcoming atmosphere for passengers. I pride myself on my positive attitude, ensuring every single flight experience is smoot and enjoyable. My leadership skills and dedication to excellence consistently enhance crew performance and passenger satisfaction. Ready to elevate your journey, I am dedicated to delivering the highest standards in the skies
Overview
8
8
years of professional experience
Work History
Senior Cabin Attendant
Indigo Airlines, Interglobe aviation ltd.
Pune
12.2016 - Current
- Solely responsible for the safety, security, and comfort of customers on board, I was promoted to Senior Cabin Attendant in 2019
- In this role, I ensure the smooth and efficient workflow of in-flight services, guaranteeing timely deliveries and exceptional customer satisfaction
- As the second in command, I handle emergencies and medical situations with precision and efficiency, adhering to all required protocols
- My leadership and dedication are pivotal in maintaining the highest standards of safety and service.
Customer Service Executive (Sears)
[24/7]
Bangalore
08.2016 - 12.2016
- Responsible for handling the customer issues as a front-line executive over a call
- Responsible for chasing, tracking the orders and escalating the concerned issues to the respective department and provide required solutions to the customer.
Jr. Technical Author (Bombardier)
Capgemini
Bangalore
10.2015
- Worked for the project CRJ under the skilled team
- Responsible for the revision, amendments and the correction for the aircraft manuals like wire manual, flight manual, aircraft structural manual etc
- Maintained weekly reports and the work orders for the Aircraft manuals, Circulars, service bulletins.
Education
B.Sc (Aeronautics) -
Mumbai University
Aircraft Maintenance Engineering -
HAL - Pravara Aviation Institute
HSC -
Pune University
SSC -
Pune University
Skills
- Trained First-Aider
- Effective Communicator
- Production Team management
- Extremely quick learner
- Multi-Tasking
- Strong leadership abilities
Timeline
Senior Cabin Attendant
Indigo Airlines, Interglobe aviation ltd.
12.2016 - Current
Customer Service Executive (Sears)
[24/7]
08.2016 - 12.2016
Jr. Technical Author (Bombardier)
Capgemini
10.2015
B.Sc (Aeronautics) -
Mumbai University
Aircraft Maintenance Engineering -
HAL - Pravara Aviation Institute
HSC -
Pune University
SSC -
Pune University
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