Gautam Kumar Sahoo
Bhubaneswar
Summary
Results-driven banking professional with 16 years in leadership roles, currently managing a flagship branch and overseeing a team of 42. Expertise encompasses government banking, retail deposit acquisition, vehicle finance, MSME loans, and legal compliance. Strong capabilities in banking operations, audit compliance, and team management enhance operational efficiency.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Branch Head
City Union Bank
Bhubaneswar
10.2025 - Current
- Lead operations at the State Headquarter Branch, ensuring efficient management and compliance.
- Cultivate and manage Ultra High Net Worth Individual (UHNI) relationships to maximize client retention and revenue growth.
- Developed customer relationships to elevate service quality and satisfaction, leading to increased client loyalty.
- Managed team performance through targeted training and development initiatives, fostering skills that contributed to branch objectives.
- Originate and underwrite MSME loan portfolios, achieving targeted disbursement volumes.
- Implemented marketing strategies to promote financial products and services.
- Coordinated with other departments to streamline workflows, enhancing cross-functional collaboration and operational efficiency.
- Analyzed branch performance metrics to identify improvement opportunities.
- Analyzed market trends to identify potential opportunities for growth.
- Resolved customer inquiries and complaints effectively to maintain trust.
Branch Head (AVP)
Axis Bank Ltd
Nayagarh
01.2019 - 09.2025
- Notable Attainments: All Flagship District Head Quarter Branches Headed Like Nuapada, Sonepur, Nayagarh districts.
- Ranked branches within top 10 during tenure, with Bhawanipatna recognized as cluster branch for outstanding performance.
- Achievement of Retail and Whole sale loans with 120% of the target.
- Achievement of Third Party Business Revenue Target with 103% Achievements in last FY.
- Ranked those Branches within 10 rank in my tenure. Current year performance. Bhawanipatna branch was the cluster branch.
- Working Capital CC and OD target overachieved. Deposit Book Size grown 25% YOY, with Govt and Retail across segments.
- Team size of 35-40 employees managing. Assets Book Size in retail and wholesale assets grown by 27% of last year.
- Got the Prestigious MD & CEO awards in AGP (Axis Gold Program) for Business Excellence and Service Excellence with Gold Certification 3 times in 2020, 2021 and 2023.
- Branch Service Quality Audit and Internal Audit were Excellent.
- Led team performance enhancement through targeted training and mentorship initiatives, fostering employee development.
- Coordinated marketing campaigns to effectively promote financial products and services, driving customer engagement.
- Analyzed market trends to identify growth opportunities for the branch.
- Promoted new products or services offered by the branch through various channels such as print media, social media.
- Delegated tasks to employees and reviewed work for accuracy and quality.
Senior Branch Manager
Bajaj Allianz Life Insurance Co.
Nayagarh
07.2018 - 12.2018
- Notable Attainments: Achieved 120% MTD Business in December 2018 and 110% in March and Qualified for foreign trips.
- Oversaw two company channels, ensuring productivity through effective management practices.
- Led branch operations to ensure compliance with regulatory standards and company policies.
- Managed team performance through regular coaching and mentoring sessions.
- Developed marketing strategies to enhance customer engagement and outreach initiatives.
Branch Manager
HDFC Bank Limited
06.2011 - 06.2018
- Achieved 150% of CASA value target and exceeded overall GL size target.
- Branch was positive of annual LI Target, meeting at 120%.
- Branch's Internal Audit Rating was 'Excellent' every year.
- Each Privilege Banker achieved their incomes 200% of target.
- Met working capital targets across multiple retail loan products, including personal loans, commercial vehicle loans, commercial equipment loans, loan against property, loan against security, and car loans.
- Successfully carried out visits to branches and did the New Core Banking installation and training to staff in 2012.
- Launched two new HDFC branches in Athgarh and Nayagarh, expanding market presence.
Privileged Banker and CSM
ICICI Bank
03.2009 - 05.2011
- Serviced and provided banking and investment solutions to privileged customers, enhancing client satisfaction and retention.
- Maintain a growth in book size of Privileged Customers deposits.
- Maintain a growth in book size of Privileged customers' deposits.
- Achieved qualification for international business trips through exceptional performance.
Education
MBA/PGDM -
IPSAR BPUT
04.2005 - 03.2007
B.Sc - Physics
Utkal University
Bhubaneswar 04.2002 - 03.2005
XIIth - Science
Nayagarh Collage
Nayagarh 04.1999 - 03.2001
Xth - Science
NAC High School
Nayagarh 03.1998 - 03.1999
Skills
- Branch Management
- Commercial Lending
- Retail Lending
- Loan underwriting
- MSME lending
- Working Capital Limits
- Investment Management
- Compliance management
- Performance analysis
- Customer Relationship Management
- Client Service Management
- Marketing strategies
- Government Liaison
- Marketing strategies
Certification
- Training & Development
- PG Diploma In Banking
- IRDA & NISM
Languages
- Hindi
- Odia
- Assamese
- English
- Hindi
- Odia
- Assamese
Total Work Experience
16 Years 10 Months
Languages
English
Advanced
C1
Hindi
Advanced
C1
Odia
Proficient
C2
Assamese
Beginner
A1
Timeline
Branch Head
City Union Bank
10.2025 - Current
Branch Head (AVP)
Axis Bank Ltd
01.2019 - 09.2025
Senior Branch Manager
Bajaj Allianz Life Insurance Co.
07.2018 - 12.2018
Branch Manager
HDFC Bank Limited
06.2011 - 06.2018
Privileged Banker and CSM
ICICI Bank
03.2009 - 05.2011
MBA/PGDM -
IPSAR BPUT
04.2005 - 03.2007
B.Sc - Physics
Utkal University
04.2002 - 03.2005
XIIth - Science
Nayagarh Collage
04.1999 - 03.2001
Xth - Science
NAC High School
03.1998 - 03.1999