Rajendra Prasad Nidiganti
Hyderabad
Summary
Results-driven branch manager with expertise in operational strategy, team leadership, and customer relationship management. Proven ability to enhance service delivery through effective communication and compliance adherence. Dynamic leader with extensive experience in branch management and operational efficiency. Skilled in developing training programs and fostering team collaboration to achieve high standards of service delivery and customer satisfaction. Accomplished professional known for driving operational strategy and ensuring compliance adherence. Experienced in resource allocation and problem-solving, dedicated to optimizing workflow efficiency and enhancing overall branch performance.
Overview
17
17
years of professional experience
Work History
Branch Head
Omkara Securitas Pvt Ltd
Telangana & Andhra Pradesh
10.2025 - Current
- Collaborated with team members to enhance service delivery and branch efficiency.
- Managed daily branch operations to ensure smooth workflow and customer satisfaction.
Branch Manager
Black Belt Detectives Pvt Ltd
Telangana & Andhra Pradesh
01.2025 - 09.2025
- Managed daily branch operations to ensure smooth customer service experiences.
Head of Operations
Everest Integrated Services India Pvt Ltd
South India Operations
02.2018 - 12.2024
- Led operational strategy for service delivery at Everest Integrated Services.
- Oversaw team performance to ensure adherence to quality standards and compliance.
- Developed training programs to enhance staff skills and operational knowledge.
- Managed resource allocation to optimize workflow efficiency and productivity.
- Coordinated cross-departmental communication to align goals and objectives.
- Facilitated problem-solving sessions to address operational challenges proactively.
- Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
- Managed budgets for operations departments and ensured cost-effectiveness.
Asst Manager Security & Admin
Color Shine Coated Pvt Ltd
Andhra Pradesh
11.2016 - 10.2017
- Assisted in managing daily operations and workflow for production teams.
- Coordinated training programs for new employees to enhance skills and efficiency.
- Implemented inventory management strategies to optimize supply chain processes.
- Facilitated communication between departments to ensure project alignment and collaboration.
- Supported the implementation of safety protocols in compliance with industry regulations.
Deputy Manager of Operations
Agile Security Force Ltd
Andhra Pradesh & Chennai
10.2013 - 09.2017
- Oversaw daily operations to ensure compliance with security protocols and standards.
- Managed team schedules to optimize workforce efficiency and resource allocation.
- Coordinated training programs for staff on safety procedures and operational guidelines.
- Developed operational policies to enhance service delivery and client satisfaction.
Security Officer
Tech Mahindra
Telangana
08.2008 - 08.2013
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to alarms and incidents, assessing situations effectively.
- Prepared detailed reports on daily activities and unusual occurrences.
- Trained new security staff on protocols and emergency procedures.
- Managed access control, verifying credentials of visitors and employees.
- Utilized surveillance systems to monitor activities within the facility.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
Education
Bachelor of Arts - History
S V University
Tirupathi08-2011
Skills
- Branch management
- Operational strategy
- Compliance adherence
- Resource allocation
- Training program development
- Customer relationship management
- Operations management
- Mentorship and guidance
- Problem solving
- Business strategy
- Training and mentoring
- Account management
- Sales forecasting
- Client relationship management
- Effective communication
- Team leadership
- Contract negotiation expertise
- Sales and market development
Languages
English
Proficient (C2)
C2
Tamil
Advanced (C1)
C1
Telugu
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Branch Head
Omkara Securitas Pvt Ltd
10.2025 - Current
Branch Manager
Black Belt Detectives Pvt Ltd
01.2025 - 09.2025
Head of Operations
Everest Integrated Services India Pvt Ltd
02.2018 - 12.2024
Asst Manager Security & Admin
Color Shine Coated Pvt Ltd
11.2016 - 10.2017
Deputy Manager of Operations
Agile Security Force Ltd
10.2013 - 09.2017
Security Officer
Tech Mahindra
08.2008 - 08.2013
Bachelor of Arts - History
S V University