Gautam Charan Lall.E
CHENNAI
Summary
Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience. Highly skilled Relationship Manager with solid background in managing client relationships, resolving complex issues and promoting product growth. Strengths include robust interpersonal skills, strategic planning abilities, and aptitude for fostering positive rapport among staff and clients. In prior roles, significantly improved customer satisfaction ratings through exceptional service delivery while consistently achieving business objectives.
Overview
5
5
years of professional experience
Work History
Relationship Manager
. FINTREE FINANCE PVT LTD
CHENNAI
11.2021 - 06.2022
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
- Created marketing materials and presentations for prospective clients.
- Collaborated with internal teams to develop strategies that would increase customer engagement levels.
- Ensured compliance with relevant laws and regulations when dealing with customers.
- Established strong client relationships to drive business development.
Senior Officer
JANA SMALL FINANCIAL
CHENNAI
11.2020 - 09.2021
- Assisted in recruiting qualified personnel, conducting interviews as needed.
- Facilitated interdepartmental collaboration efforts through regular meetings.
Visa Processing Executive"
TRAVEGO HOLIDAYS AND VISAS
CHENNAI
07.2019 - 11.2020
- Processed orders from customers in accordance with established procedures.
Visa Processing Executive
SOTC TRAVEL PVT LTD
CHENNAI
02.2017 - 06.2019
Education
High School Diploma -
Sai Institute Diploma And Airlines Travel Managem
CHENNAI06-2016
High School Diploma -
Pathippaga Chemmal K Ganapathy Gov Hr Sec School.
CHENAI06-2015
High School Diploma -
St. Joseph Hr Sec School
CHENNAI04-2013
Skills
- Banking
- Sales Reporting
- Customer Relationships
- Client Engagement
- Relationship building and management
- Excellent Communication
- Relationship review process
- Effective customer communication
Timeline
Relationship Manager
. FINTREE FINANCE PVT LTD
11.2021 - 06.2022
Senior Officer
JANA SMALL FINANCIAL
11.2020 - 09.2021
Visa Processing Executive"
TRAVEGO HOLIDAYS AND VISAS
07.2019 - 11.2020
Visa Processing Executive
SOTC TRAVEL PVT LTD
02.2017 - 06.2019
High School Diploma -
Sai Institute Diploma And Airlines Travel Managem
High School Diploma -
Pathippaga Chemmal K Ganapathy Gov Hr Sec School.
High School Diploma -
St. Joseph Hr Sec School
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