Gayathri Mooli
Presales Consultant
Hyderabad
Summary
Techno-functional Pre-Sales professional with a proven track record of consistently achieving sales targets, providing thought leadership in value engineering, and fostering successful team dynamics. Offering over 12 years of experience in Technical Sales, Bid Management, Product Implementation, Migration, and Technology-related support services. A seasoned IT practitioner with diverse engagement in both product-based and service-based contexts and SaaS models. Successfully addressed client requirements across various verticals and regions, including APAC, EMEA, and NAMER.
Overview
12
12
years of professional experience
Work History
Solutions Consultant
Chargebee Technologies Private Limited (SaaS Billing Tool)
12.2020 - Current
- Spearhead customer consultations, advising customers, steering them towards crafting their SaaS solutions and propose optimal worklfows
- Inspected implementation activities of Enterprise accounts to eliminate bottlenecks.
- Build bespoke workflows by using middleware tools like Zapier and Workato
- Was responsible to formulate growth strategies for venturing into Indian SaaS Market
- Continuously explore and implement creative, out-of-the-box solutions to address customer challenges
- Collaborate with Product Management team for new enhancements and market strategies
- Managed centralized demo assets within pre-sales function to make teams function more efficiently.
- Exceeded individual target attainment by 130%.
- Collected customer satisfaction data via surveys and other measures
- Developed prototype models
Project Manager
Intense Technologies Limited (Strategic Engagement)
12.2018 - 12.2020
- Work with Business & IT stake holders on Requirement Elicitation, Planning, Analysis
- Monitored project progress, identified risks and took corrective action as needed
- Design, Testing and training for production implementation
- Establish clear communication channels with stakeholders, both internal and external
- Regularly update stakeholders on project progress, milestones, and any changes
- Generated additional revenue 200k USD through Change Requests
- Identified upsell opportunity and closed additional product - 300KUSD
- Developed training plans for for partner teams
- Obtain formal approval and sign-off from stakeholders
- Conduct post-project evaluation to assess what went well and areas for improvement.
- Analyzed project performance data to identify areas of improvement
- Reported regularly to managers on project budget, progress and technical problems
- Negotiated and managed deadlines related to project deliverables
- Identified plans and resources required to meet project goals and objectives
Principal Consultant
Intense Technologies Limited (Enterprise Solutions)
05.2016 - 12.2018
- Rich experience serving large international clients across domains in Telecom, BFSI and Government sectors
- Handled deal sizes worth 300K to 800K
- Handled team of 8 pre-sales engineers, driving successful solution demonstrations and technical presentations to prospects and clients
- Responsible for accurately forecasting sales closures based on Presales sentiment in opportunity assessments
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
- Managing teams across geographies support sales and deliver large scale POCs and Pilots
- Direct and mentor teams to effectively articulate benefits and value proposition of solution to CXO audience
- Work with Marketing to run campaigns and design effective communication strategies via emails, calls, Social Media, specifically LinkedIn
- Overseeing and developing effective marketing material - Working with Marketing and delivery teams to create collaterals
- Built strong relationships with key stakeholders, providing technical expertise and guidance throughout sales cycle.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs
- Organized and analyzed primary and secondary research to understand industry, market and competitor trends
Senior Presales Consultant
Intense Technologies Limited
06.2014 - 04.2016
- Enterprise solutions
- Created differentiated value propositions based on customer requirements and Intense product technological capabilities
- Collaborate closely with internal teams, such as solution architects, delivery teams, and subject matter experts, to develop customized solutions and proposals that address client needs and provide value-added services
- Conducted in-depth product demonstrations and presentations to potential customers, effectively showcasing solution' value proposition and technical capabilities
- Proactively research business & technology trends and competitors
- Played key role in project estimation and efforts
- Understand, review and capture existing systems and processes at client side covering
- Business and technical aspects to understand current challenges and scalability issues to deliver custom workflows
Presales Engineer
Intense Technologies Limited
04.2012 - 05.2014
- Enterprise solutions
- SME for KYC( Know Your Customer ) and CCM (Customer Communications
- Management System) and configure product based on business requirements shared
- Hands-on expertise in Technical writing / Functional writing / Business writing and developing various tech collaterals in Presales & SDLC, which includes; RFP / RFI / RFQ /
- BRD/ SoW / Case studies/Collaterals/etc
- Understanding pain points challenges with current technology stack and proposing efficient and feasible solution
- Partnering with Product Management team for new enhancements and trainings
- Coordinate with Backend teams to functional teams to drive POCs/Pilots
Associate Test Engineer
Intense Technologies Limited (Web , Mobile and Thick Client Tools)
04.2011 - 03.2012
- Execute test cases and analyze results on Web and Mobile apps
- Evaluate product according to BRD/HLD/LLD specifications
- Create logs to document testing phases and defects
- Conducted API testing using tools like Postman
- Test boundary values of data inputs to check how database handles edge cases and extreme values
- Perform negative testing to verify how database responds to invalid or unexpected data inputs
- Validate integrity of data by performing CRUD operations and check if changes are reflected correctly in database
- Work with cross-functional teams to ensure quality throughout SDLC.
Education
Bachelor of Science - Biotechnology
St. Francis College For Women
HyderabadMBA - Accounting And Business Management
Hyderabad Institute of Technology And Management
HyderabadSkills
Adaptability
undefinedAccomplishments
- Best Performer Award - 2012, 2014, 2016
- Solution Consultant of the Quarter and year - 2023
Timeline
Solutions Consultant
Chargebee Technologies Private Limited (SaaS Billing Tool)
12.2020 - Current
Project Manager
Intense Technologies Limited (Strategic Engagement)
12.2018 - 12.2020
Principal Consultant
Intense Technologies Limited (Enterprise Solutions)
05.2016 - 12.2018
Senior Presales Consultant
Intense Technologies Limited
06.2014 - 04.2016
Presales Engineer
Intense Technologies Limited
04.2012 - 05.2014
Associate Test Engineer
Intense Technologies Limited (Web , Mobile and Thick Client Tools)
04.2011 - 03.2012
Bachelor of Science - Biotechnology
St. Francis College For Women
MBA - Accounting And Business Management
Hyderabad Institute of Technology And Management
Global Assignments Travelled
- APAC-Philippines, Malaysia,
- EMEA - Dubai, Qatar, Hungary, Kenya and Nigeria
- UK
Similar Profiles
Neha BaghelNeha Baghel
Major Incident Manager at Chargebee Technologies Private LimitedMajor Incident Manager at Chargebee Technologies Private Limited
Mani HarshaMani Harsha
Technical Product Manager at BlueOptima SaaS Private Limited, India Private LimitedTechnical Product Manager at BlueOptima SaaS Private Limited, India Private Limited
Abhay ShrivastavAbhay Shrivastav
Manager – Administration at SAAS LABS SOFTWARE PRIVATE LIMITEDManager – Administration at SAAS LABS SOFTWARE PRIVATE LIMITED