Gayathri Muthe
senior systems Associate
Bapatla
Summary
Driven Senior Systems Associate with a proven track record at Infosys Technologies, adept in Time Management and Microsoft applications. Excelled in enhancing customer satisfaction through exceptional service and complex issue resolution. Demonstrated adaptability and effective communication, ensuring project success and operational excellence.
Overview
3
3
years of professional experience
Work History
Senior Systems Associate
Infosys Technologies
10.2021 - 12.2024
- Worked varied hours to meet seasonal and business needs.
- created outlook meetings for team meetings, issues resolving.
- sending mails to users and team members.
- continuously monitoring in snow dashboard.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Greeted customers and offered assistance for increased customer satisfaction.
Education
Bachelor of Computer Applications - Computer Applications
Acharya Nagarjuna University
Guntur, India 04.2001 -
Skills
Time Management
Timeline
Senior Systems Associate
Infosys Technologies
10.2021 - 12.2024
Bachelor of Computer Applications - Computer Applications
Acharya Nagarjuna University
04.2001 -
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