Summary
Overview
Work History
Education
Skills
Timeline
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GAYATHRI N

GAYATHRI N

SALES
KERALA,KL

Summary

Dynamic Sales Team Manager with a proven track record at BZ FINSERV PVT LTD, excelling in data-driven decision making and employee motivation. Achieved significant sales growth through strategic planning and fostering strong client relationships, while enhancing team performance and customer satisfaction. Adept at coaching and developing talent to drive business success.

Overview

9
9
years of professional experience

Work History

Sales Team Manager

BZ FINSERV PVT LTD
08.2023 - Current
  • Enhanced customer satisfaction levels by consistently monitoring team performance and providing constructive feedback.
  • Discussed sales strategies and promotional plans with VP of Sales on regular basis.
  • Managed cross-functional projects involving multiple teams, ensuring successful outcomes while adhering to strict deadlines and budget constraints.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Team Leader, Sales Operations

BZ FINSERV PVT LTD(JSW STEELS PVT LTD)
09.2021 - 07.2023
  • Mentored junior team members, fostering a positive work environment that encouraged professional growth.
  • Exceeded sales targets by motivating team members and providing ongoing coaching.
  • Enhanced customer satisfaction through proactive problem-solving and consistent followup.
  • Developed strong relationships with key clients, resulting in increased repeat business.

Telesales Executive( Personal Loan)

BANKZONE
02.2021 - 08.2021
  • Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping.
  • Increased average call duration by refining scripts for better engagement with potential customers.
  • Boosted sales revenue by implementing effective telesales strategies and techniques.
  • Collaborated with team members to increase overall sales performance, sharing best practices and offering support where needed.

Backend Manager(sales Multiplebank Mis Coordinator

Bankzone
03.2018 - 02.2021
  • Kept high average of performance evaluations.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Enhanced team productivity by providing clear guidance, ongoing training, and regular feedback.
  • Datas of customer has been maintained and update on excel daily basis


Telesales(Sales Rbl Bank Cc)

Bankzone
05.2016 - 03.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

BCA - Computer Applications

Annai Velankanni's College For Women
Chennai
04.2001 -

Skills

Data-driven decision making

Timeline

Sales Team Manager

BZ FINSERV PVT LTD
08.2023 - Current

Team Leader, Sales Operations

BZ FINSERV PVT LTD(JSW STEELS PVT LTD)
09.2021 - 07.2023

Telesales Executive( Personal Loan)

BANKZONE
02.2021 - 08.2021

Backend Manager(sales Multiplebank Mis Coordinator

Bankzone
03.2018 - 02.2021

Telesales(Sales Rbl Bank Cc)

Bankzone
05.2016 - 03.2018

BCA - Computer Applications

Annai Velankanni's College For Women
04.2001 -

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