Results-driven Associate Consultant at Infosys with expertise in Oracle VCP and EBS. Proven ability in process analysis and problem-solving, enhancing workflow efficiency and ensuring SLA compliance. Skilled in SQL and team collaboration, successfully managing critical incidents and delivering timely updates to stakeholders. Committed to driving operational excellence and continuous improvement.
Monitoring and managing daily Oracle VCP and EBS workflows, ensuring smooth cycle runs, and SLA compliance.
Troubleshoot plan run errors, long-running requests, and workflow delays by coordinating with the DBA and cross-functional teams.
Communicated plan completions, outrages, and delays to stakeholders, ensuring timely updates and transparency.
Supported enhancements, modifications, and change requests by attending KT sessions, and implementing approved updates.
Handled incident management (RITMs, service requests, tickets).
Creating Oracle SRs and also working on them to solve the critical issues.
Maintained critical reporting and documentation (VCP status, health checks, weekly review reports) for management visibility.
Worked on a project to enhance efficiency in warehouse operations, with a focus on reducing turnaround time in the picking and packing department.
Gained hands-on experience with Warehouse Management Systems (WMS), including inventory management, order processing, and goods flow optimization.
Analyzed existing workflows, identified bottlenecks, and proposed process improvements to expedite operations.
Collaborated with the operations team to implement efficiency-driven solutions for daily warehouse activities.
High-Income Group Housing Project.
Material Testing.
Planning execution.
Team collaboration
Infosys certified Oracle EBS R 12 Order Management Consultant
Infosys certified Oracle EBS R 12 Order Management Consultant
Infosys Certified Oracle EBS R 12 Advanced Supply Chain planning Consultant
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Oracle Fusion Cloud Applications SCM Foundations Associate