Gill D'Souza
IT Asset Executive
Bhayander East,MH
Summary
To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
Work History
IT Asset Excutive
Renovision Automation Services Pvt Ltd, KOTAK MAHINDRA BANK
Goregoan
01.2023 - 12.2024
- Working on BMC Remedy and ServiceNow for ticket updates (IT asset).
- Managed email responses effectively to avoid escalation.
- Coordinated the assignment of hostnames for newly delivered IT assets and arranged engineers for deployment across PAN India.
- Updated and mapped IT assets in the CMDB according to IMAC procedures.
- Hardware and software issue resolution.
- Working in team and Maintaining the same, Handling team and their work
- Upgraded and installed computer software to maintain system efficiency.
- ServiceNow Platform: Expertise in utilizing ServiceNow for IT service management (ITSM), IT operations management (ITOM), and IT asset management (ITAM).
Jr Programmer
INSTACAD PVT LTD (Jr Programmer)
Thane
09.2022 - 12.2022
- VB.NET language
Education
S.S.C. -
Milagris High School
SawantwadiDiploma in Computer Engineering -
Yaswantrao Bhonsale Polytechnic
SawantwadiT.Y.Co Comp. Engineering -
S.Y.Co Comp. Engineering -
F.Y.Co Comp. Engineering -
Skills
- Problem solving
- IT Asset Management
- Support Ticket System Management
- Software installation
- Troubleshooting
- VBNET, C, C#, HTML, JavaScript
- Asset handling
Hobbies and Interests
- Playing Cricket
- Online games
- Outdoor activities
Disclaimer
I hereby declare that the above particulars of facts and information stated are true, correct and complete to the best of my belief and knowledge.
Languages
- English
- Hindi
- Marathi
- Konkani
Personal Information
- Date of Birth: 04/07/02
- Gender: Male
- Nationality: Indian
- Religion: Roman Catholic
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT Asset Excutive
Renovision Automation Services Pvt Ltd, KOTAK MAHINDRA BANK
01.2023 - 12.2024
Jr Programmer
INSTACAD PVT LTD (Jr Programmer)
09.2022 - 12.2022
S.S.C. -
Milagris High School
Diploma in Computer Engineering -
Yaswantrao Bhonsale Polytechnic
T.Y.Co Comp. Engineering -
S.Y.Co Comp. Engineering -
F.Y.Co Comp. Engineering -
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